Published by Shivachandra Javalagi

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SunUps Customer Insights

1. in the ,advanced, spanish version, the images are changing but the voice doesn.t follow amd an asana is skippedWhen I was using iPhone there was a option to go slow but I didn't found it in android phone there must be at least three speed fast and slow you have given in iPhone and third must be slower thank you for your fantastic app providing free thanksPlease fix tracking of sunups count in the expert level.

2. It counts in advanced level, but I want the shloka chant.The voice over is very automated and mechanical, not relaxing at all.Chants given is good to connect with the postures than number.Require upgradation for more complex Surya namaskar as well with pigeon pose and all.I can't use the app at all... I received the confirmation email... I clivk on the link and I see the same screen... I can't use the app at all... I have a Huawei P9Surya namaskar is known to revitalise body and bring a refreshing effect on mind, if performed early in the morning.

3. To allure Indian clients Italians never called Pizza as Cheeze Rotis or Chinese never called noodles as Semiyan still they got big IND MarketThe app is stopping suddenly within 2-3 sets.You replied to me so much later... Anyway you want me to write to you again about the fact that your app doesn't work, but I'm sorry to say that for personal corporate policy I don't do that.

4. Just one request to not to rename Surya Namskars as SunAps, naming App is fine .. let Surya Namskar Activity which is called Suryanamskar from millions of years be known as it's original name.

5. We would like to see more positive psychology that would be more life enhancing from sunups.Very Nice App It's very nice app to track my Surya Namskar.

6. I like the ,Advanced, English version, it helps me a lot, works well but I suggest giving even more time for each Asana.

7. It doesn't count how many sunups were done right now in expert level.

8. I also liked the name of the App SunUps.

9. For catering western world let's not lose our indigenousness.

10. My personal corporate policy impose me to avoid wasting time and doing things twice.

Steps to Troubleshoot & Fix SunUps Issues

1. Fix SunUps Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SunUps: Restarting the app will resolve most errors.
  2. Update the SunUps App. Here is how:
    1. On Android goto PlayStore » Search for "SunUps" » Open SunUps » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SunUps » click "UPDATE".
  3. Clear SunUps app cache: Clearing cached data will force your app to retrieve the latest data directly from SunUps servers.
    1. On Android, goto Settings » Apps » Select "SunUps" » click Storage » click "Clear Cache".
  4. Check SunUps app permissions. If any of these permissions required to use your device's features are disenabled, SunUps might not work.
  5. Uninstall and reinstall SunUps. If nothing else has worked, completely uninstall SunUps then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SunUps not working


2. Fix SunUps Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SunUps be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SunUps not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SunUps may not be able to connect to the Internet when running in the background.

Reported Issues