Published by Micrologic Associates

Report an issue with Mister Car Wash.
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Why should I report an Issue with Mister Car Wash?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Micrologic Associates to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Mister Car Wash Customer Insights

1. THREE times it's sent me a confirmation text and each time I enter it, it says it failed!! I went to the website and, if course, there is no direct contact listed!! The company may be legit but their customer service and app are both suspect!! It's the weekend so I'll give it till Monday to see what gets updated.Works. I see a lot of "alert" comments, which I also received; I just created an account and was fine.

2. I tried creating an account on the app to see if once I was logged into it I could connect my membership information but was unable to because the verification code was denied even though I entered it correctly.

3. To sign in makes me use a verification code that continously doesn't work, freezes up when you try to copy and paste.

4. It keeps saying it fails every time I enter the verification code that is texted to me.

5. So damn frustrating that I am tempted to just cancel my own subscription.What exactly is the reason for this app? So crashes when you try too input the verification code.

6. It doesn't recognize the phone number I put in for my account so I tried to create an app account.

7. I requested another verification code and that one failed to work as welll.

8. When trying to sign up,the "one time code" it sends you NEVER works.

9. After several months I thought I'd see if it finally works, but nope.Bought the unlimited and installed this app to be on top of my account.

10. And once you do (after 6 times) it doesn't show the QR code for your unlimited subscription.

11. It's kind of wonky in that pre-existing members (signed up at the wash) have to then link/register a SECOND time, but it works.

Steps to Troubleshoot & Fix Mister Car Wash Issues

1. Fix Mister Car Wash Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mister Car Wash: Restarting the app will resolve most errors.
  2. Update the Mister Car Wash App. Here is how:
    1. On Android goto PlayStore » Search for "Mister Car Wash" » Open Mister Car Wash » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mister Car Wash » click "UPDATE".
  3. Clear Mister Car Wash app cache: Clearing cached data will force your app to retrieve the latest data directly from Mister Car Wash servers.
    1. On Android, goto Settings » Apps » Select "Mister Car Wash" » click Storage » click "Clear Cache".
  4. Check Mister Car Wash app permissions. If any of these permissions required to use your device's features are disenabled, Mister Car Wash might not work.
  5. Uninstall and reinstall Mister Car Wash. If nothing else has worked, completely uninstall Mister Car Wash then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mister Car Wash not working


2. Fix Mister Car Wash Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mister Car Wash be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mister Car Wash not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mister Car Wash may not be able to connect to the Internet when running in the background.

Reported Issues