Contact XMPP Jabber Client Customer Service

Why should I report an Issue with XMPP Jabber Client?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KDJStudios to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. One more time i want to say thanks for your good work on this appI think it's definitely one of the top apps for truly communicating anonymously and keep privacy and freedom of speech alive.I love the look of it but I need help with getting the room list so I can join ones I belong to.

2. The app does not even set portrait mode when it is the foreground appNotifications in group chats/MUCs didn't work at all, making it useless for me as that's what I use it for.

3. Despite knowing the address, they don't communicate and when I asked for support via the provided email address, I got no reply.I NEED YOUR HELP URGENTLY.

4. Doesn't appear to be compatible with LetsEncrypt certs; going by the minimalist error message in the app, anyway ("TLS negotiation failed").

5. One star is a little harsh since I can't actually rate the app itself!Everything's off the bottom of the screen in landscape mode.

6. Good that i try this app and haven't listened to them whose left bad comments here and bad rates.

7. Decent interface though.Great App for people who know how to use it, great app with many different options for everyone.

8. Someone mistakenly uninstalled this app from my phone, and I don't store the password anywhere.

9. Other clients can connect no hassle.

10. Good job, nice.

1. Fix XMPP Jabber Client Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart XMPP Jabber Client: Restarting the app will resolve most errors.
2. Update the XMPP Jabber Client App. Here is how:
   1. On Android goto PlayStore » Search for "XMPP Jabber Client" » Open XMPP Jabber Client » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for XMPP Jabber Client » click "UPDATE".
3. Clear XMPP Jabber Client app cache: Clearing cached data will force your app to retrieve the latest data directly from XMPP Jabber Client servers.
   1. On Android, goto Settings » Apps » Select "XMPP Jabber Client" » click Storage » click "Clear Cache".
4. Check XMPP Jabber Client app permissions. If any of these permissions required to use your device's features are disenabled, XMPP Jabber Client might not work.
5. Uninstall and reinstall XMPP Jabber Client. If nothing else has worked, completely uninstall XMPP Jabber Client then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing XMPP Jabber Client not working

2. Fix XMPP Jabber Client Server issues & Internet Connection

1. Check network connection: An unstable Internet will make XMPP Jabber Client be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to XMPP Jabber Client not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, XMPP Jabber Client may not be able to connect to the Internet when running in the background.