Published by Daniel Gultsch on Oct 10, 2024

Report an issue with Conversations (Jabber / XMPP).
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Conversations (Jabber / XMPP)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Daniel Gultsch to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Conversations (Jabber / XMPP)

1. Will be used to transfer files if both parties are behind a firewall (NAT). • XEP-0191: Blocking command lets you blacklist spammers or block contacts without removing them from your roster. • XEP-0198: Stream Management allows XMPP to survive small network outages and changes of the underlying TCP connection. • XEP-0280: Message Carbons which automatically syncs the messages you send to your desktop client and thus allows you to switch seamlessly from your mobile client to your desktop client and back within one conversation. • XEP-0313: Message Archive Management synchronize message history with the server.

2. Catch up with messages that were sent while Conversations was offline. • XEP-0352: Client State Indication lets the server know whether or not Conversations is in the background.

3. Allows the server to save bandwidth by withholding unimportant packages. • XEP-0363: HTTP File Upload allows you to share files in conferences and with offline contacts.

4. There is a chance that your current XMPP server does not support these extensions.

5. XMPP server that does or - even better - run your own XMPP server for you and your friends. • XEP-0065: SOCKS5 Bytestreams (or mod_proxy65).

6. Conversations works with every XMPP server out there.

7. A free and open source Jabber/XMPP client for Android.

8. However XMPP is an extensible protocol.

9. Conversations supports a couple of those to make the overall user experience better.

10. With built-in support for images, group chats and e2e encryption.

11. These extensions are standardized as well in so called XEP’s.

Conversations (Jabber / XMPP) Customer Insights

1. I love the app, and if I can't iron out the problems I might change my review.So, I could have saved myself money by using the free Legacy app version of this app, which still supports the ever popular and secure Off The Record, rather than pay for an upgrade with reduced features.

2. 🙄 Give users the option to use the app how they see fit, especially when it's down to our security, instead of making decisions for them and crippling usability.It's a fine just works app However, there's one important feature missing which is present in Blabber.

3. Now it works 👍 thanks! (changed to 5 stats now 😃)Nice massager app I can send massage without my phone also you can callDoes not display numbers while receiving call.

4. Please, fix notifications for group chats! EDIT: I have entered the group --> menu (three dots) --> Channel details --> Notify on all messages.

5. Good app, could just be improved on the visuals a bit.Hi developers, could you please add a feature so we can download conversations into a text file? Or at least direct how to do this if there is currently an option?This app is the best instant messaging app in the play store.

6. When using multiple accounts, it doesn't show name of the account one uses for a conversation.

7. Unfortunately, there are no notifications for messages in group chats (MUC).

8. I could not select number while receiving verification call from Amazon.It just works, and works well.

9. Otherwise, this app deserves at least 4 starsThe app is great, first app that I buy ever (been using Android devices for 10 yrs.)! It does everything I need.

10. The dark theme isn't very dark, they background is pretty bright grey and the green accent colour cannot be changed.

11. I'm matiur from Bangladesh 🇧🇩 Matiur conversion.imGetting double messages quite often.

Steps to Troubleshoot & Fix Conversations (Jabber / XMPP) Issues

1. Fix Conversations (Jabber / XMPP) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Conversations (Jabber / XMPP): Restarting the app will resolve most errors.
  2. Update the Conversations (Jabber / XMPP) App. Here is how:
    1. On Android goto PlayStore » Search for "Conversations (Jabber / XMPP)" » Open Conversations (Jabber / XMPP) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Conversations (Jabber / XMPP) » click "UPDATE".
  3. Clear Conversations (Jabber / XMPP) app cache: Clearing cached data will force your app to retrieve the latest data directly from Conversations (Jabber / XMPP) servers.
    1. On Android, goto Settings » Apps » Select "Conversations (Jabber / XMPP)" » click Storage » click "Clear Cache".
  4. Check Conversations (Jabber / XMPP) app permissions. If any of these permissions required to use your device's features are disenabled, Conversations (Jabber / XMPP) might not work.
  5. Uninstall and reinstall Conversations (Jabber / XMPP). If nothing else has worked, completely uninstall Conversations (Jabber / XMPP) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Conversations (Jabber / XMPP) not working


2. Fix Conversations (Jabber / XMPP) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Conversations (Jabber / XMPP) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Conversations (Jabber / XMPP) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Conversations (Jabber / XMPP) may not be able to connect to the Internet when running in the background.

Reported Issues