Contact aTalk (Jabber / XMPP) Customer Service

Why should I report an Issue with aTalk (Jabber / XMPP)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of cmeng to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. All the others missed on one or more points (some don't provide for encrypted text; some actually place transferred files on servers with URLs; some require account on author's servers and some require being logged into those servers to function correctly.) Rough edges but given the above, well worth working with cmeng to smooth them out! I recommend this XMPP client, but none of the others due to their serious functional deficiencies!Thank you for making this great app.

2. Any way to customize sounds?This program is wonderful but it needs more improvement for video calls and camera setting in vertical mode,the connection between this program and other xmpp programs like jitsi desktop is perfect, i hope you improve this program in next versions,thank u so much👍👍👍When trying to sign in it automatically tries (and fails) to create a new user, but the users are managed through my active directory.

3. This is the only Android XMPP client I have evaluated that actually implements most of the things one would use XMPP for (secure text, reasonably secure file transfer, group chat, voice conference, video conference).

4. Since I don't get the option to simply login with my existing user I can't use the appHello atalk team This is excellent application..but i have one issue calling time i have error facing like ICE FAILED what is a issue ? Please tell me ThanksGreat app.

5. Is there a way to delete contacts?Impressive, ambitious, can't wait for voice chat abilityDoes Not Look Like A Professonal Program But It's GoodIn groupchat, we cannot enable OMEMO.

6. Keep up the good work.Great app for getting jabber notifications and real time messaging! Love the OTR feature.

7. I hope that devs can add support for a news feed feature where the app users can create publically acessible posts.

8. Adding this functionality will transfrom the app from an IM client to a full blown social network.

9. Among all the apps that I've tested this has got the greatest coverage for XMPP protocol.

10. Hard to hear the "swoosh" notification sound and cannot figure out how to change it.

11. Highly impressed with the efforts of atalk team.

1. Fix aTalk (Jabber / XMPP) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart aTalk (Jabber / XMPP): Restarting the app will resolve most errors.
2. Update the aTalk (Jabber / XMPP) App. Here is how:
   1. On Android goto PlayStore » Search for "aTalk (Jabber / XMPP)" » Open aTalk (Jabber / XMPP) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for aTalk (Jabber / XMPP) » click "UPDATE".
3. Clear aTalk (Jabber / XMPP) app cache: Clearing cached data will force your app to retrieve the latest data directly from aTalk (Jabber / XMPP) servers.
   1. On Android, goto Settings » Apps » Select "aTalk (Jabber / XMPP)" » click Storage » click "Clear Cache".
4. Check aTalk (Jabber / XMPP) app permissions. If any of these permissions required to use your device's features are disenabled, aTalk (Jabber / XMPP) might not work.
5. Uninstall and reinstall aTalk (Jabber / XMPP). If nothing else has worked, completely uninstall aTalk (Jabber / XMPP) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing aTalk (Jabber / XMPP) not working

2. Fix aTalk (Jabber / XMPP) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make aTalk (Jabber / XMPP) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to aTalk (Jabber / XMPP) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, aTalk (Jabber / XMPP) may not be able to connect to the Internet when running in the background.