Contact myEmblemHealth Customer Service

Why should I report an Issue with myEmblemHealth?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of EmblemHealth to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If this is an indication of how the new "Enhanced Plan" will work; HEAVEN HELP US!Since updating to Android Pie, this app keeps showing an error message when trying to open it.

2. Have not found a way to change the temporary password.App was great at the beginning, but now it's been almost a month and the app does not allow me to view providers.

3. Continues to tell me my old password is wrong! Does not allow me to sign in.

4. Then, it does not allow me to renew my password saying the answer to my secret question is incorrect.

5. "Can not use the the last 24 passwords is dumb" plus I put in a password that I had to write down because I got it off of a tv show and NEVER been used before but I still get the same error message.

6. And my wife has some medical issues that it seems Emblem increasingly pays less while You the patient pays more.I have to reset the password about 7 times and I am still not able to log in.

7. It is always asking me for the username and password and does no go beyond that step.

8. The healthcare is difficult to navigate and the app or the website makes it even harder and more stressful.The connection to my pharmacy benefits (Express Scripts) did not work.

9. First it tells me I must renew my password.

10. The app was good but now when resetting my password it constantly rejects no matter what.

11. Please, make it a priority to fix this, particularly when you are sending me an email telling me to sign in, that I have a very important message.

1. Fix myEmblemHealth Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart myEmblemHealth: Restarting the app will resolve most errors.
2. Update the myEmblemHealth App. Here is how:
   1. On Android goto PlayStore » Search for "myEmblemHealth" » Open myEmblemHealth » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for myEmblemHealth » click "UPDATE".
3. Clear myEmblemHealth app cache: Clearing cached data will force your app to retrieve the latest data directly from myEmblemHealth servers.
   1. On Android, goto Settings » Apps » Select "myEmblemHealth" » click Storage » click "Clear Cache".
4. Check myEmblemHealth app permissions. If any of these permissions required to use your device's features are disenabled, myEmblemHealth might not work.
5. Uninstall and reinstall myEmblemHealth. If nothing else has worked, completely uninstall myEmblemHealth then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing myEmblemHealth not working

2. Fix myEmblemHealth Server issues & Internet Connection

1. Check network connection: An unstable Internet will make myEmblemHealth be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to myEmblemHealth not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, myEmblemHealth may not be able to connect to the Internet when running in the background.