Contact Universal codes Customer Service

Why should I report an Issue with Universal codes for Spectrum (Smart Control)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of EcApps Studios to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Doesn't have any application instructions..It's supposed to help make your IPhone a cable remote..You get the remote layout..&..all the device codes you would want, but no way to put it together..SMH..When I tried the app, it was amazing.It let's me control the TV, even though the remote to it is lost.Nothing but a spectrum Ad, don't waste time downloading.contains EVERY remote, except the Spectrum remote.This is just horrible.

1. Fix Universal codes Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Universal codes: Restarting the app will resolve most errors.
2. Update the Universal codes App. Here is how:
   1. On Android goto PlayStore » Search for "Universal codes" » Open Universal codes for Spectrum (Smart Control) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Universal codes » click "UPDATE".
3. Clear Universal codes for Spectrum (Smart Control) app cache: Clearing cached data will force your app to retrieve the latest data directly from Universal codes servers.
   1. On Android, goto Settings » Apps » Select "Universal codes for Spectrum (Smart Control)" » click Storage » click "Clear Cache".
4. Check Universal codes app permissions. If any of these permissions required to use your device's features are disenabled, Universal codes might not work.
5. Uninstall and reinstall Universal codes. If nothing else has worked, completely uninstall Universal codes then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Universal codes not working

2. Fix Universal codes Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Universal codes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Universal codes not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Universal codes may not be able to connect to the Internet when running in the background.