Published by Princess Polly on Dec 10, 2024

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Why should I report an Issue with Princess Polly?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Princess Polly to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Princess Polly

1. Get special discounts, rewards & EARLY ACCESS to exclusive launches (everything you could want from an online clothing store). Shopping is WAY easier.

2. You’ll find all the latest fashion available in extended sizing, plus lower environmental impact styles.

3. Access viral styles, influencer edits & new women's clothing in seconds.

4. The Princess Polly app is your go-to online shopping destination for the HOTTEST & LATEST trends worldwide.

5. Find your fave styles & checkout in seconds to have your new look in time for the weekend.

6. Order from the app with fast shipping, exclusive offers, quick checkout & you-heard-it-here-first notifications.

7. Build your dream wardrobe & save your faves for later.

8. Keep everything in one place for when you’re ready to make them yours.

9. Get FREE express shipping on orders over 50 USD + 30-day exchange or refund.

Princess Polly Customer Insights

1. Clothes are also overpriced for what they areWishlist doesn't work, tap the heart and nothing happens, or if it does look like it worked, if I actually go to "my wishlist" there's nothing in itLOVE THIS APP I SHOP FROM HERE ALL THE TIME THE material 😏 is so good to be honest I thought it was gonna be some cheap material clothes the only thing I dont really like is that the clothes are quite expensive 😅 I recommend trying to lower it a little ig I mean ik why its expensive cause these clothes make me so confident of my body and make me feel sexy guys if you haven't already please download this app istg this is the best shopping app ever yall just don't give it any hypeThis app is extremely fast and works perfectly.

2. But I won't be re-installing and I'll miss out on app deals, so I likely won't purchase as often if at all.This is a great app! Although the prices for one piece is far to expensive and the material is very thin so I suggest shopping for spring and summer clothes here.if you are willing to purchase high priced items this is a great store for you.but I had trouble with couponing there was some bugs in the app,so it said coupons that went out that day were invalid.The app is alright, but can you please make it easy to sort fave items into different wishlists? Like on pinterest, how it's so quick to move items to different sections & organize them.

3. The clothing is a bit expensive, but I was satisfied with my order!!! Although when I use the online website and sign in my items that I saved on the app do not show up on the website.Shipping is the worst.

4. Yes, the clothes can be pricey, but they are so cute.Im having issues with scrolling up and down it goes suprt glitches csnt use the app sadly because of it.

5. It's a little crazy to have to go through 1 wishlist of 200+ items on Princess Polly lol! Thank you♡Prices are way too highEasy to use.

6. I paid 20 dollars for overnight shipping, and I still haven't received my order 5 days later.

7. Previously, saving favorites did not function properly, but I worked around it by simply adding to my cart and shortening the list from there.

8. It's unfortunate since I love shopping from this brand, and it's far more convenient to use my phone than my computer.

9. This latest update has absolutely ruined my experience with this app.

10. However, as of 2/16/22, I cannot even sign in to the app.

11. I ordered and got my package 4 days later.

Steps to Troubleshoot & Fix Princess Polly Issues

1. Fix Princess Polly Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Princess Polly: Restarting the app will resolve most errors.
  2. Update the Princess Polly App. Here is how:
    1. On Android goto PlayStore » Search for "Princess Polly" » Open Princess Polly » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Princess Polly » click "UPDATE".
  3. Clear Princess Polly app cache: Clearing cached data will force your app to retrieve the latest data directly from Princess Polly servers.
    1. On Android, goto Settings » Apps » Select "Princess Polly" » click Storage » click "Clear Cache".
  4. Check Princess Polly app permissions. If any of these permissions required to use your device's features are disenabled, Princess Polly might not work.
  5. Uninstall and reinstall Princess Polly. If nothing else has worked, completely uninstall Princess Polly then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Princess Polly not working


2. Fix Princess Polly Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Princess Polly be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Princess Polly not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Princess Polly may not be able to connect to the Internet when running in the background.

Reported Issues