Published by Lasting Impact LLC

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Why should I report an Issue with Urban Ice?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lasting Impact LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Urban Ice Customer Insights

1. Do not fall for it.Best jewellery store of all time delivery its always on time cant wait to order again😉❤Great quality with great prices! Definitely worth it!Beautiful ice! its jaw dropping, dont miss the deals, & a chance of being iced out!Really smooth app no loading issues and easy to navigate thanks guysI want almost EVERY item! My boyfriend better get that card ready! I'm glad the prices are reasonable!App is very easy and items are dope.

2. 🙌I seen the jewelery and I really enjoyed the beauty of the art work(((: they even have cool rings((: bracelets, give it a look it, see what you like, n ✔ check it out yo!!!🐵The products look absolutely amazing and I just can't wait to shop and wear these products, I'm really impressed.This company is a scam.

3. Lots of different choices, and styles that can fit your needs or desires.

4. They are purchasing cheap jewelry and flipping it at an extremely high markup.

5. I got my eyes set on that jade pendant myself.

Steps to Troubleshoot & Fix Urban Ice Issues

1. Fix Urban Ice Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Urban Ice: Restarting the app will resolve most errors.
  2. Update the Urban Ice App. Here is how:
    1. On Android goto PlayStore » Search for "Urban Ice" » Open Urban Ice » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Urban Ice » click "UPDATE".
  3. Clear Urban Ice app cache: Clearing cached data will force your app to retrieve the latest data directly from Urban Ice servers.
    1. On Android, goto Settings » Apps » Select "Urban Ice" » click Storage » click "Clear Cache".
  4. Check Urban Ice app permissions. If any of these permissions required to use your device's features are disenabled, Urban Ice might not work.
  5. Uninstall and reinstall Urban Ice. If nothing else has worked, completely uninstall Urban Ice then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Urban Ice not working


2. Fix Urban Ice Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Urban Ice be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Urban Ice not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Urban Ice may not be able to connect to the Internet when running in the background.

Reported Issues