Contact Malabar Gold & Diamonds Customer Service

Why should I report an Issue with Malabar Gold & Diamonds?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Malabar Gold & Diamonds to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Malabar Gold & Diamonds, one of the most trusted jewellery brands is the flagship company of the Malabar Group of Companies, one of the fastest growing business conglomerates of India. 'Malabar Gold & Diamonds' is a trendsetter in the retail gold industry having above 250 showrooms across India, Singapore, Malaysia, GCC, US and actively expanding to Europe.

2. Malabar Gold & Diamonds offers its customers products and services in precious jewellery retail that is unique and offer unmatched value and quality.

3. Also, Malabar Gold & Diamonds successfully manages multiple retail formats with the presence in high streets, reputed malls, department stores and travel retail.

4. Malabar Gold & Diamonds caters to a global audience supported by a team consisting of 14 nationalities that are proficient in 50+ different languages.

5. Mobile apps offer a number of benefits that other channels can’t.

6. As mobile apps are effectively transforming retail, maybe more so than any other industry, Malabar Gold & Diamonds has introduced this mobile app that runs on Android and iOS devices to take its services closer to its Customers.

1. The store was good but the app was not good.I am using this app since last 1 year and this app was very useful for making payments and finding invoices but now I am not able to find my scheme after login and it automatically logout my ID and every time shows "Something went wrong, failed to fetch details" - an error like this occurs every time after login.

2. The apps interface is alright, but the functionality in the app is too slow, it takes forever to link your account, the options to purchase any schemes are not good, seem shady.

3. I have two schemes, scheme amount paid on 13th of Jan, amount is reflecting on one account and another account is showing last month amount paid date.

4. The options to purchase are to be reviewed and updated quickly because this upsetting for people to enroll in any new scheme and raises questionsFunctionality of gold scheme works fine.

5. Highly disappointed with this app all the time.Gold rate not updating and very slow in loading after the recent update.

6. For the past 3 months I'm unable to make online gold plan chit payment, before that was able to pay for 4 months.

7. Either Icici netbanking is not listed in the payment mode or when listed, it says error when selected payment before login screen.

8. Not sure on online shopping, as I haven't done yet! physical store it's great experience from many years! They were so transparent! Right from weighing and burning the product everything they do it in front of us and on request.

9. And work on it and update the app.One of the best and Trust worthy Brand! Recently I had been to sell some gold, due to some personal emergency at dickenson road branch.

10. App show's me last year redeemed scheme all the time.

11. So pls correct the gold rate and make the payment gateway well.

1. Fix Malabar Gold & Diamonds Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Malabar Gold & Diamonds: Restarting the app will resolve most errors.
2. Update the Malabar Gold & Diamonds App. Here is how:
   1. On Android goto PlayStore » Search for "Malabar Gold & Diamonds" » Open Malabar Gold & Diamonds » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Malabar Gold & Diamonds » click "UPDATE".
3. Clear Malabar Gold & Diamonds app cache: Clearing cached data will force your app to retrieve the latest data directly from Malabar Gold & Diamonds servers.
   1. On Android, goto Settings » Apps » Select "Malabar Gold & Diamonds" » click Storage » click "Clear Cache".
4. Check Malabar Gold & Diamonds app permissions. If any of these permissions required to use your device's features are disenabled, Malabar Gold & Diamonds might not work.
5. Uninstall and reinstall Malabar Gold & Diamonds. If nothing else has worked, completely uninstall Malabar Gold & Diamonds then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Malabar Gold & Diamonds not working

2. Fix Malabar Gold & Diamonds Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Malabar Gold & Diamonds be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Malabar Gold & Diamonds not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Malabar Gold & Diamonds may not be able to connect to the Internet when running in the background.