Contact Inker Customer Service

Why should I report an Issue with Inker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alexander Shutau to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It also suggests keyboard shortcut but I'm using a tablet, not a computer - I shouldn't have to plug in a keyboard.I love how the vectors work, multi layer, the draw tool feels like using the pencil in Adobe illustrator, which is exactly what I'm looking for.

2. I was looking for something with path drawing and this app works great for how I am used to drawing.Needs to differentiate active pen from finger for more professional use(even the generic non customizable finger-> panzoom would make a big difference).

3. Did I actually export a png of my work, or did the button already stopped working? I won't know until I've checked my files ಠ_ಠThe path tool is pretty great.

4. I upgraded to the full version thinking it would unlock certain features, like using the brush tool instead of the pencil tool but nope.

5. (Edit: Had to scroll down to a comment here to find it: Long press a color) ❌Reverse path doesn't work ❌Help file written for PCs.

6. Using the S-pen, the app grabs your finger input then also uses the pen input, resulting in random lines stretching the page.

7. I've had to restart the app may times while using it and that's a real shame because when it work it works really well.

8. Great app otherwise.It's ok for drawing very simple vectors but the gradients are very basic: only 2 colors and no oval radial gradients, only perfectly circular.

9. I feel like other apps ignore the first finger input if the pen comes right after.

10. I really like the interface and layout of it and really enjoy using it other then the very noticeable bugs.

11. Error codes every few clicks, which are pointless from the user side as the user can rarely decipher the meaning of the errors nor does the error code give any indication of how it can be resolved.

1. Fix Inker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Inker: Restarting the app will resolve most errors.
2. Update the Inker App. Here is how:
   1. On Android goto PlayStore » Search for "Inker" » Open Inker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Inker » click "UPDATE".
3. Clear Inker app cache: Clearing cached data will force your app to retrieve the latest data directly from Inker servers.
   1. On Android, goto Settings » Apps » Select "Inker" » click Storage » click "Clear Cache".
4. Check Inker app permissions. If any of these permissions required to use your device's features are disenabled, Inker might not work.
5. Uninstall and reinstall Inker. If nothing else has worked, completely uninstall Inker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Inker not working

2. Fix Inker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Inker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Inker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Inker may not be able to connect to the Internet when running in the background.