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How do I add a family member? I’ve followed the steps they’ve created an account and I’ve added them on my device, it says they’re added but it’s asking their device to get the camera to scan the QR code on their device but the camera isn’t flashing blue as it’s connected to my phone. How de we actually set it up step by step??

Can't figure out how to add and share camera w family

My ubox solar security camera connects to WiFi but does not have image

I have tried to pay for the service several time, but I have no confirmation.

My camera always stops working in the late afternoon..says "incorrect password" even though it is correct.
I have reset camera a bunch of times. And even moved my router closer. It worked fine the 1st month. Now I can't get it to work without it broadcasting to everyone " incorrect password. So now neighbors know it's a non functional camera

Hello there
I got issue with my Video Doorbell,firstly I had is setting done by WiFi but had issues with my Broadband so i complete cancel it so now I need to set it to my mobile Data instead but am having very much issues now please can you help me in this matter.

Kind regards
Masarat

My camera doesn’t show live video but records on motion. I can’t also access settings as the icon doesn’t respond. I’ve tried to reset but it didn’t solve the issue. I’m using iPhone. I even renewed a subscription to see it it was restricted by that but still no view on camera

my partner has moved and left the doorbell which is a problem as she can see evryone that comes and goes how doi remove her as the device is paired to her ophone

Hi my box keeps saying device moved and the alarm goes off but noone is near it

I have fitted the door bell and after some time the alarm starts going off how can I stop this from happening?

I am using a samsung galaxy a10s but I am only getting silent notifications on my smart video doorbell please help

Hi, I'm having problems with my inbox video doorbell,
1- I keep getting a "power on" message and no idea why it's powering down
2- since the last firmware update the CF card keeps needing re formatting
How can I go back to the old firmware, or do you have a fix for these faults ??

It says my password is wrong and it isn’t sending me a code to my email

hello i want to delet acont from my camer how i can delet it ? and i did not the email and the passwerd for the email what i wanted to deleted

Hi
I wonder if you can help please; I am trying to download:
الحل الأوحد لاغتيال الزعيم عبد الكريم قاسم.zip
Without any success, can you please hel? Many thanks

I am paying for cloud service and everytime I go bacl in its asking me to pay again.

When I click on settings I don't get base settings like you show me and my screen shows online as yours shows offline

I still can't get sound notifications I am using a samsung galaxy a10s mobile phone and have tried everything thanks

I have a smart doorbell and I can only recieve silent notifications I am using a samsung galaxy a10s thanks

I was given a.ubia ring bell as a gift, recharged batteries yesterday smelt burning and it exploded in my face burning my face and neck fortunately I was wearing glasses so it could have been a lot worse. This.is a very dangerous product and thank my or my grandchildren were not badly hurt

I purchased this product, but the bell inside the house doesn't ring when u press the camera bell output.
Here is my model number: UID:TTBPEN5LKGOTWE2F3ISQ

Please kindly help with how I can get this working as its has defeated the aim of the purchase.

Please I wanted my added camera to be reseted and deleted so that I can add it to my new phone

My cameras light will not come on at night anymore started flickering and no more light

My camera won’t record anymore it stopped recording 3days ago….

The camera itself is ringing. Every time someone walks past the camera it rings. Tried resetting but it’s now just constantly ringing. The chime however doesn’t work now! The battery has dropped from 89% to 5% in 2 minutes.

When charging, no indication on charging operation nor % of battery charged is shown.
The battery level always shows 100% even though it is used for 2 days.

Can’t get notifications on my iPhone

Tried to change batteries and also try to add to phone and tablet once installed on tablet device disappeared from phone. Not able to connect to either device. I have changed batteries a number of times didn't have problem until tired onto tablet.

I alredy install and install u box app, but the camera not detect motion or just ocasionally.

I have 2 cameras and one of them successfully added but the second one has a solid blue light I’ve held the button in and it will not reset at all. Also it won’t reset after dying it comes back on with solid light I am trying to figure out what to do so I can use this camera thank you.

I sent a message at the start off the week about a refund as my subscription is not working could you please sort this

Something is wrong with my cloud

Hi I would like to cancel my subscription and get a refund please as it is not working

Hi I have paid for the yearly subscription but my doorbell doesn’t seem to be recording well it’s only picking up now and again

I have contacted you had no reply not getting proper service. Also I informed you you have the wrong email address should be colinbenji1950@redacted my husband. Put. Co please answer my message I've just purchased a 180 day with you

Hi when I sync the door chime to doorbell it connects at first but then when I press doorbell again to test it doesn’t work

I followed all the steps for adding a family member to my Ubox camera on the app. The family member registered their email and validated it yet when I try to add them I get a message saying the email doesn’t exist. I verified I have the correct info. Now what!? I need help.Is there a phone number I can call for assistance?

I have a ubox doorbell and account, the wrong QR has been scanned and my doorbell will not pair. Can I delete my account and do it again (I need to use same email) or can you tell me how to scan another to my account please. Unless this can be solved doorbell is useless and will have to be returned. Thank you

I have paid for a month subscription but it as not come through yet it’s now been a week.

I paid my cloud service but it keeps saying to renew

Bought video doorbell. It use Ubox app for wifi functions. Failed to pairing and prompt device been bound. Advised to contact customer service. Email this issue to email address sent to me to validate account. Till now no respond from support team. Please advise how to unbind my device. Thank you

My husband set up the door bell but he passed away in April trying to sync icloud but you have the wrong email should be colinbenji1950@redacted he put co there's no way I'm app to amend personal details can you help the camera is not working properly I need this for security as I'm on my own now thank you for your help

This account is in my husbands name and email which should be colinbenji1950@redacted I'm trying to connect to icloud my husband put wrong email he put colinbenji1950-1@redacted so I can't go to icloud my husband passed away in April can you help or advise what to do. The door bell is not working properly thank you for your help

Door bell keeps going off, only way to stop it is to remove batteries as soon as I put them back in the door bell keeps going off.
Please advise
John

Why can't I connect to alexa
Were do I purchase buzzer to march doorbell

My UBox doorbell dies not work, alarm keeps going off for no reason. Very disappointed, wanted to return but I bought from Amazon and they said it was too late!