Published by Beauty Inc

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Why should I report an Issue with InterPhoto?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Beauty Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

InterPhoto Customer Insights

1. And also not enough stuff in this app, looks like a lot of filters, so if you like filters and understand the language of this app it's worth trying this app outi have always loved this app..the language was never a hindrance to me..but something is off lately..i cannot use it anymore, i thought it just needed an updrade but after the recent update, i still got the same problem..after processing of filter, there is no output..or the output is just plain black..please fix this.This app is incredible.

2. but why the quality of video saved after editing is not good, please update so that the video quality is better or there is a choice of video quality when saving ThanksI absolutely love this app and I've been using it for almost 3 years now.

3. Now the new update pops with a social interface ( that was in the previuos) bur not as main design, i went over the lates reviews ans it says Click + for the edditor but it just not there, i wish I couls help with transaltion but i dont know Chinese 😁.

4. However, this is very easy to use and really a great editor, but could be useless if we cannot save the video...Minus 1rst☆because when I first started this app it was in another language, not english and a lot of the things in the app are in another language.

5. please do help!!!!!I've always loved this app but from last few updates I can't use it anymore because after processing of filter there no output other than black screen.

6. I thought it'll be fixed after update I updated it to lasted version but still it's not working please do something.I am very satisfied with this application, especially for photo editing.

7. With the last update they have changed everything to Chinese or other similar languages (pardon i cant differentiate).

8. I don't know what to do so I tried to get back and accidentally click the home thumbnail then the video I edited was Gone.

9. I got very disappointed that when I tried to click the save button of the long video I edited.

10. The filters are all beyond gorgeous and the color editing tools are robust, as are the lens flares and text additions.

11. However this week I wanted to make a purchase but I'm not allowed to choose my payment method, so i tried becoming a Vip member only for it jot to work either.

Steps to Troubleshoot & Fix InterPhoto Issues

1. Fix InterPhoto Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart InterPhoto: Restarting the app will resolve most errors.
  2. Update the InterPhoto App. Here is how:
    1. On Android goto PlayStore » Search for "InterPhoto" » Open InterPhoto » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for InterPhoto » click "UPDATE".
  3. Clear InterPhoto app cache: Clearing cached data will force your app to retrieve the latest data directly from InterPhoto servers.
    1. On Android, goto Settings » Apps » Select "InterPhoto" » click Storage » click "Clear Cache".
  4. Check InterPhoto app permissions. If any of these permissions required to use your device's features are disenabled, InterPhoto might not work.
  5. Uninstall and reinstall InterPhoto. If nothing else has worked, completely uninstall InterPhoto then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing InterPhoto not working


2. Fix InterPhoto Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make InterPhoto be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to InterPhoto not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, InterPhoto may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Could not register and keep seeing message as site maintenance.

    — by Esther 3 years ago

  • I could not log into InterPhoto app. Kept popping up internet connection issue. Pls advise what to do

    — by Shin Yi 3 years ago