Published by Grupo Netshoes on Nov 12, 2024

Report an issue with Netshoes.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Netshoes: Black November?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Grupo Netshoes to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Netshoes: Black November image 1 contact Netshoes: Black November image 2

About Netshoes: Black November

1. E aproveite as melhores ofertas de Black Friday o mês todo, para suas compras de tênis, roupas, sapatos, chuteiras, biquínis, suplementos e muito mais!

2. Aproveite a Black Friday para garantir tênis, biquínis, suplementos e chuteiras a preços especiais, com até 70% de desconto e frete grátis* em itens selecionados! Baixe o app!

3. Na Black Friday Netshoes, você encontra tênis, sapatos, chuteiras, biquínis e roupas fitness em nossa loja de roupas, tudo com preços incríveis.

4. Com descontos de até 70% e um extra de até 10% ao pagar no PIX, essa é a oportunidade perfeita para fazer suas compras de calçados, chuteiras, suplementos, biquínis e muito mais, tudo em um só lugar!

5. Com a Netshoes, sua loja de roupas, calçados e artigos esportivos, você encontra um outlet com grandes marcas para compras econômicas.

6. Na Netshoes, você encontra biquínis, moda fitness e academia, roupas para todos os gostos e das melhores marcas.

7. Essa Black Friday traz roupas de treino e peças casuais com ótimos descontos, para quem busca praticidade, estilo e economia.

8. Navegue na loja de roupas para escolher biquínis e muito mais com os melhores preços.

9. Aproveite a Black Friday para economizar em whey protein, creatina e outros suplementos essenciais para alcançar seu melhor desempenho nos treinos.

10. Personalize suas preferências no menu “Sua Conta” para receber recomendações de tênis, biquínis, chuteiras e acessórios que se adequam ao seu estilo e esporte preferido.

11. Com nossa lista de desejos, você salva seus produtos favoritos para aproveitar os descontos Black Friday no momento certo.

Netshoes Customer Insights

1. Best ever appThis app is magnific... It's great fun, easy to use and do your shopping on the web.Even if you disable all notifications, the app continues to send them deliberately.I don't know if it was an update failure or if it is normal, but seriously, do you force us to buy at least two more products that we don't even want?I've bought many things through the app and I had such a great experience at allI lost some cash over this app, i did buy lots of things, very fast shippingI'm trying to change my Credicard to another one, but i can't find the option AT ALL.

2. Unable to use most of my cards to pay and when I can my orders are always cancelled, even after I am called (which ha happened evrytime) and confirm my details.

3. Don't buy from this company!Very bad, no respect with the client!!! I've purchased a product almost one month ago, and until now didn't received.

4. One cannot simply buy one product, another product is always automatically chosen for you and you have to buy (and pay) for both! This is laughable.

5. Has good prices and good promotions.

6. I'm still looking for a way to get my money back.I love to buy there.

7. I always be there buying supplements aheuah .

8. When I make complaints nothing can be done and I am always just told to try again.

9. Deleting the app.This app is ridiculous.

Steps to Troubleshoot & Fix Netshoes Issues

1. Fix Netshoes Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Netshoes: Restarting the app will resolve most errors.
  2. Update the Netshoes App. Here is how:
    1. On Android goto PlayStore » Search for "Netshoes" » Open Netshoes: Black November » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Netshoes » click "UPDATE".
  3. Clear Netshoes: Black November app cache: Clearing cached data will force your app to retrieve the latest data directly from Netshoes servers.
    1. On Android, goto Settings » Apps » Select "Netshoes: Black November" » click Storage » click "Clear Cache".
  4. Check Netshoes app permissions. If any of these permissions required to use your device's features are disenabled, Netshoes might not work.
  5. Uninstall and reinstall Netshoes. If nothing else has worked, completely uninstall Netshoes then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Netshoes not working


2. Fix Netshoes Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Netshoes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Netshoes not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Netshoes may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer