Published by Black and Nobel on Jun 21, 2024

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Why should I report an Issue with Black and Nobel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Black and Nobel to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Black and Nobel

1. Browse, shop by category, favorite top selections, manage your cart, contact us, rate us, and share the app. *Access order details, tracking ,purchase history and more.

2. Sign up to our rewards program to take advantage of member only deals. *We Ship to Prisons to your loved ones nationwide right from the app.

3. The Black and Nobel app allows customers to shop hundreds of holistic products and books from anywhere.

4. Allow 1-2 business days for orders to be processed.

5. In rare cases, orders may take longer and you will be updated on any issues.

Black and Nobel Customer Insights

1. Any time I have a question, concern, or compliment they always respond in a timely manner.I have purchased the mango body wash, peppermint body wash, Elderberry with ginger,sea moss with raspberry deodorants and I love them all! I have used several deodrants over the last 45 years and I have finally found products that allow me to feel safe and protected from body odors, sweating, aluminum free and all natural products.

2. Products are delivered quickly!The best app that's on my phone not only do I travel to my hometown philly to visit the poo up store but being in a different state that app is amazing to order from and super super fast delivery I order my seamoss yesterday around 2pm and I got an alert around 430pm saying it was shipped.

3. Taking about customer service let me tell you I love this company and the productsI received a package containing a product (as promised).

4. Customer service is important to me, because if this they will continue to get my business.Since the stay at home order it's been hard to shop on line.

5. It is great for people to do their own research, however, if this is the 1st place I have found or heard of the book, I may need moreI am always pleased with Black and Nobel customer service.

6. However, contacting customer service is almost impossible, my emails are still unanswered and the number listed on the app, ig & the website is no good.

7. But when I opened the well wrapped package the top of the bottle was broken causing me to lose half of my order.

8. A- one service.The app features when checking out are horrible! I don't know if it's do to the developer or the company the developer is using.

9. I immediately called explaining what happened, I received another bottle within 2 days, wrapped to ensure that the same thing didn't happen.

10. ThanksGreat merchandise and customer service.

11. App was easy to use, I recieved my order two days earlier than stated which is a plus.

Steps to Troubleshoot & Fix Black and Nobel Issues

1. Fix Black and Nobel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Black and Nobel: Restarting the app will resolve most errors.
  2. Update the Black and Nobel App. Here is how:
    1. On Android goto PlayStore » Search for "Black and Nobel" » Open Black and Nobel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Black and Nobel » click "UPDATE".
  3. Clear Black and Nobel app cache: Clearing cached data will force your app to retrieve the latest data directly from Black and Nobel servers.
    1. On Android, goto Settings » Apps » Select "Black and Nobel" » click Storage » click "Clear Cache".
  4. Check Black and Nobel app permissions. If any of these permissions required to use your device's features are disenabled, Black and Nobel might not work.
  5. Uninstall and reinstall Black and Nobel. If nothing else has worked, completely uninstall Black and Nobel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Black and Nobel not working


2. Fix Black and Nobel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Black and Nobel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Black and Nobel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Black and Nobel may not be able to connect to the Internet when running in the background.

Reported Issues