Published by BFA – Banco de Fomento Angola, SA

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Why should I report an Issue with BFA App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BFA – Banco de Fomento Angola, SA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

BFA App Customer Insights

1. BFA vocês devem melhorar os vossos serviços, por assim faz com que o cliente retire todo o seu dinheiro e passa a usar um outro banco que oferece melhor funcionamento do sistema.This application keeps crashing.

2. Excellent app won't give 5 stars because of a few things that need to be properly redesigned like confirming recipient identity before effecting transfers, not showing recipient account numbers on bank statements and error of crushing regularly.

3. The developer did a very poor job on this.The app keeps stopping for no reasonI relly liked this apliquetionPretty good applicationthis app sucks.good application.

4. Look at your competition.this f*cken up , sometimes work properly sometimes doesn't, its killing me slowly, I am out of the country and the damn app is not allowing to transfer money to a family member who is sick back home.

5. There is room to improveexcellent app, no doubt about, but there is some functions that aren't work well.

6. please review the problem you have about the consult of transfers.This app is awful.

7. It's 2019, it crashes often, it wont let you in.

8. I don't understand why not just redesign it.

Steps to Troubleshoot & Fix BFA App Issues

1. Fix BFA App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BFA App: Restarting the app will resolve most errors.
  2. Update the BFA App App. Here is how:
    1. On Android goto PlayStore » Search for "BFA App" » Open BFA App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BFA App » click "UPDATE".
  3. Clear BFA App app cache: Clearing cached data will force your app to retrieve the latest data directly from BFA App servers.
    1. On Android, goto Settings » Apps » Select "BFA App" » click Storage » click "Clear Cache".
  4. Check BFA App app permissions. If any of these permissions required to use your device's features are disenabled, BFA App might not work.
  5. Uninstall and reinstall BFA App. If nothing else has worked, completely uninstall BFA App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BFA App not working


2. Fix BFA App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BFA App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BFA App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BFA App may not be able to connect to the Internet when running in the background.

Reported Issues