Published by Sensis Australia Pty Ltd

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Why should I report an Issue with White Pages Voice?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sensis Australia Pty Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

White Pages Voice Customer Insights

1. As it stands it sux big time.app crashes after every voice command, and yes I have allowed access to all that was asked of...Great idea but I've not yet been able to use it - crashes every time.This app is awesome, so much faster than typing! I love that White Pages is leveraging its comprehensive database to power its digital innovations.I love using voice.

2. From the Google home screen, I should be able to say "Ok White Pages", then voice my search.

3. After pressing the search button it either hangs or tries to open the white pages app, even if it manages that, you still have to press the search button.

4. Doesn't work, after a voice search, it then opens another window with your seach request, then nothing.

5. This app should be an update to the white pages app itself, not two apps that try to wrok in a haphazard manner.

6. So much faster than typing!Great start to a voice app.

7. Keep up the good work.

Steps to Troubleshoot & Fix White Pages Voice Issues

1. Fix White Pages Voice Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart White Pages Voice: Restarting the app will resolve most errors.
  2. Update the White Pages Voice App. Here is how:
    1. On Android goto PlayStore » Search for "White Pages Voice" » Open White Pages Voice » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for White Pages Voice » click "UPDATE".
  3. Clear White Pages Voice app cache: Clearing cached data will force your app to retrieve the latest data directly from White Pages Voice servers.
    1. On Android, goto Settings » Apps » Select "White Pages Voice" » click Storage » click "Clear Cache".
  4. Check White Pages Voice app permissions. If any of these permissions required to use your device's features are disenabled, White Pages Voice might not work.
  5. Uninstall and reinstall White Pages Voice. If nothing else has worked, completely uninstall White Pages Voice then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing White Pages Voice not working


2. Fix White Pages Voice Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make White Pages Voice be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to White Pages Voice not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, White Pages Voice may not be able to connect to the Internet when running in the background.

Reported Issues