Published by Doorn Corporation

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Why should I report an Issue with Melanoma Calculator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Doorn Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Melanoma Calculator

1. The Melanoma Calculator is an improved prognosis prediction tool designed for use by medical professionals in the calculation of survival expectation for melanoma patients staged by sentinel lymph node biopsy.

2. PUBLICATION: A novel and accurate computer model of melanoma prognosis for patients staged by sentinel lymph node biopsy: comparison with the American Joint Committee on Cancer model.

3. The Melanoma Calculator was authored by Doorn Corporation in collaboration with the University of Louisville School of Medicine Department of Surgery, and Kelly M. McMasters, M. D. , Ph. D. a nationally recognized authority in the diagnosis and treatment of melanoma.

4. Callender GG, Gershenwald JE, Egger ME, Scoggins CR, Martin RC 2nd, Schacherer CW, Edwards MJ, Urist MM, Ross MI, Stromberg AJ, McMasters KM. J Am Coll Surg. 2012 Apr;214(4):608-17; discussion 617-9. doi: 10. 1016/j. jamcollsurg. 2011. 12. 027. Epub 2012 Feb 17.

5. IMPORTANT NOTICE: Melanoma Calculator should not be used by anyone who is not a medical professional for the purpose of diagnosing or treating melanoma.

6. It is based on research that accounts for a broader range of variables and that is designed to account for a far greater number of possible conditions.

7. Based on the studies described in the publication referenced below, it is more accurate than previously used prediction tools.

8. Only a medical professional can diagnose or treat melanoma.

Melanoma Calculator Customer Insights

Steps to Troubleshoot & Fix Melanoma Calculator Issues

1. Fix Melanoma Calculator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Melanoma Calculator: Restarting the app will resolve most errors.
  2. Update the Melanoma Calculator App. Here is how:
    1. On Android goto PlayStore » Search for "Melanoma Calculator" » Open Melanoma Calculator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Melanoma Calculator » click "UPDATE".
  3. Clear Melanoma Calculator app cache: Clearing cached data will force your app to retrieve the latest data directly from Melanoma Calculator servers.
    1. On Android, goto Settings » Apps » Select "Melanoma Calculator" » click Storage » click "Clear Cache".
  4. Check Melanoma Calculator app permissions. If any of these permissions required to use your device's features are disenabled, Melanoma Calculator might not work.
  5. Uninstall and reinstall Melanoma Calculator. If nothing else has worked, completely uninstall Melanoma Calculator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Melanoma Calculator not working


2. Fix Melanoma Calculator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Melanoma Calculator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Melanoma Calculator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Melanoma Calculator may not be able to connect to the Internet when running in the background.

Reported Issues