Published by Mount Sinai Health System

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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1. Delete Mount Sinai Now Account through Email

There are 2 methods to get your data (and account) deleted by Mount Sinai Now:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to Mount Sinai Now using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Mount Sinai Now to delete your account/data:


  1. To delete your Mount Sinai Now account, contact Mount Sinai Now via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Mount Sinai Now of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to HSOEpisodicTelehealth@redacted... Login to see email.



2. How to Delete Mount Sinai Now on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Mount Sinai Now".


3. Delete Mount Sinai Now on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Mount Sinai Now" and Click "Uninstall".



12 details about Mount Sinai Now app

1. When life throws you a curve, MountSinaiNow allows you to connect with a doctor whenever and wherever you need.

2. Need to see a doctor NOW? Whether at home, work, or on-the-go, MountSinaiNow can connect you with a doctor within minutes.

3. MountSinaiNow provides comfort knowing you can connect with a doctor no matter where you are.

4. While MountSinaiNow can be accessed for a variety of health related issues, its use is not intended for emergencies.

5. Our physicians will provide an accurate diagnosis, advise next steps, and guide you to the best path to treat your current condition.

6. MountSinaiNow allows for a secure, HIPAA-compliant visit every time.

7. We strive to provide the best patient experience and ensure that your privacy is protected at all times.

8. Our trusted physician team can help with a variety of problems.

9. It can be downloaded via the Google Play or App Store for free.

10. Our doctors are here when unexpected injuries or illnesses arise.

11. We ask that you call 911 if experiencing an emergency.

Liked Mount Sinai Now? you may also like other Medical apps like MyMountSinai; Piedmont Now; AMBOSS Medical Knowledge Libra; NowClinic; NowYouSee | A colorful world f;

Reported Deleting Issues

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