how to delete PetPro Connect account

How to Delete PetPro Connect Completely

Published by Boehringer Ingelheim International GmbH | Updated: Oct 22, 2021



Learn how to delete your PetPro Connect account and personal data from your device.


Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


delete PetPro Connect account   remove PetPro Connect account


Reading time: 47 seconds

1. Delete PetPro Connect Account through Email

There are 2 methods to get your data (and account) deleted by PetPro Connect:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now we understand what the Law says, Here is how to handle the account data deletion request:

  1. To delete your PetPro Connect account, contact PetPro Connect via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify PetPro Connect of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to [email protected] Login to see email.

Alternatively, Send your Request directly to PetPro Connect using the form below:

Already have an account? Login here


2. How to Delete PetPro Connect on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete PetPro Connect".


3. Delete PetPro Connect on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "PetPro Connect" and Click "Uninstall".





PetPro Connect Product Details



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The PetProConnect™ app enables pet owners to connect like never before with their vet through their smartphone. Your pet's past, present, and future is right here. With the PetPro Connect™ app, you can: • Connect with your vet. Conveniently connect with your vet clinic with PetPro Connect™ messenger to ask questions or share pictures with your vet. Or, schedule a "face-to-face" consult with your vet on your smartphone using the video tool that allows your vet to evaluate your pet visually from a remote location. • Instant access to your pet’s medical history. Need to share your pet’s latest vaccination records? Share your pet's complete medical records including vaccinations right from your phone! • Appointment reminders and scheduling. Need to know about upcoming checkups? Receive automatic reminders of upcoming vaccinations and check-ups and easily schedule an appointment without calling.


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