How to Delete myPhonak Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

Data myPhonak collects from your device

1. approximate location (network-based)
2. precise location (GPS and network-based)
3. read phone status and identity
4. take pictures and videos
5. record audio
6. read phone status and identity
7. view network connections
8. pair with Bluetooth devices
9. access Bluetooth settings
10. change network connectivity
11. full network access
12. change your audio settings
13. run at startup
14. prevent device from sleeping

1. Delete myPhonak Account through Email

There are 2 methods to get your data (and account) deleted by myPhonak:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to myPhonak using the form below:

Alternatively, you can follow these steps below to get myPhonak to delete your account/data:

1. To delete your myPhonak account, contact myPhonak via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify myPhonak of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to apps@redacted... Login to see email.

2. How to Delete myPhonak on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete myPhonak".

3. Delete myPhonak on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "myPhonak" and Click "Uninstall".

1. Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.

2. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data*.

3. myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.

4. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in.

5. myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.

6. The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations.

7. The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely.

8. The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible.

9. Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.

10. The app is only available in countries where the compatible hearing instruments have received official approval for distribution.

11. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).

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