Published by PointClickCare on Nov 6, 2023

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data PointClickCare Companion collects from your device

  1. retrieve running apps
  2. take pictures and videos
  3. view network connections
  4. control flashlight
  5. full network access
  6. run at startup
  7. control vibration
  8. prevent device from sleeping


1. Delete PointClickCare Companion Account through Email

There are 2 methods to get your data (and account) deleted by PointClickCare Companion:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete PointClickCare Companion account remove PointClickCare Companion account


Now you understand what the Law says, Send your Request directly to PointClickCare Companion using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get PointClickCare Companion to delete your account/data:


  1. To delete your PointClickCare Companion account, contact PointClickCare Companion via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify PointClickCare Companion of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to helpdesk@redacted... Login to see email.



2. How to Delete PointClickCare Companion on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete PointClickCare Companion".


3. Delete PointClickCare Companion on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "PointClickCare Companion" and Click "Uninstall".



11 details about PointClickCare Companion app

how to delete PointClickCare Companion delete PointClickCare Companion guide

1. Enable An Enhanced Resident Experience: Care givers spend more quality time with residents and less time documenting tasks with Companion, enabling immediate information access and the potential of for more personalized service to residents.

2. Companion empowers staff with critical resident information and easy-to-use tools for distributing medications and documenting services.

3. Improve Financial Health: Companion is flexible to easily document both planned and unplanned tasks, ensuring you're getting paid for all the services you are providing without having to chase the paperwork.

4. PointClickCare Companion empowers care givers with a fast and easy-to-use workflow that unifies the delivery and documentation of services and medication.

5. • Streamlined documentation: Allows end users to document tasks at the point of care and capture the time required to complete the task.

6. • Immediate access to key information: Allows users to access resident information, scheduled and unscheduled services.

7. • Unified to-do lists and status: Users can simply scroll through and identify critical action items for each shift, grouped by timing and tasks.

8. Vitals and medication distribution to residents can be easily recorded to ensure the highest possible level of care.

9. Make Staff Happy and Effective: Attracting staff is hard enough.

10. Offering them the use of tools they like can go a long way to getting and keeping them.

Liked PointClickCare Companion? you may also like other Medical apps like Emilyn - My MS Companion; Medical Surgical RN Companion; Pain Companion; Blood Pressure Companion; MindDoc: Your Companion;

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