Learn how to cancel PointClickCare Companion subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


Reading time: 41 seconds

Cancel PointClickCare Companion Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "PointClickCare Companion".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "PointClickCare Companion" and click "Cancel Subscription".


cancel PointClickCare Companion subscription 1 cancel PointClickCare Companion subscription 2


Cancel PointClickCare Companion Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "PointClickCare Companion" » click "Cancel Subscription".
  3. Your subscription to PointClickCare Companion will now be canceled.


Cancel PointClickCare Companion Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "PointClickCare Companion" or "PointClickCare" » "Cancel".
  4. You are now unsubscribed from PointClickCare Companion


Cancel PointClickCare Companion via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to helpdesk@redacted... Login to see email.

Alternatively, you can directly ask PointClickCare Companion customer service to cancel your subscription using the form below:



Email Support directly



Chat with our AppContacter AI Support



Cancel Subscription Directly on PointClickCare Companion's Website

  1. Visit their website - http://pointclickcare.com/us/contact and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.

About PointClickCare Companion App

cancel PointClickCare Companion howto cancel PointClickCare Companion guide

1. PointClickCare Companion empowers care givers with a fast and easy-to-use workflow that unifies the delivery and documentation of services and medication. • Unified to-do lists and status: Users can simply scroll through and identify critical action items for each shift, grouped by timing and tasks. • Immediate access to key information: Allows users to access resident information, scheduled and unscheduled services. • Streamlined documentation: Allows end users to document tasks at the point of care and capture the time required to complete the task.

2. Enable An Enhanced Resident Experience: Care givers spend more quality time with residents and less time documenting tasks with Companion, enabling immediate information access and the potential of for more personalized service to residents.

3. Improve Financial Health: Companion is flexible to easily document both planned and unplanned tasks, ensuring you're getting paid for all the services you are providing without having to chase the paperwork.

4. Vitals and medication distribution to residents can be easily recorded to ensure the highest possible level of care.

5. Make Staff Happy and Effective: Attracting staff is hard enough.

6. Offering them the use of tools they like can go a long way to getting and keeping them.

7. Companion empowers staff with critical resident information and easy-to-use tools for distributing medications and documenting services.

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