how to delete MoleScope account

How to Delete MoleScope Completely

Published by MetaOptima Technology Inc | Updated: Sep 16, 2022



Learn how to delete your MoleScope account, your personal data and also delete the MoleScope app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with MoleScope completely, follow the guide.


Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives


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1. Delete MoleScope Account through Email

There are 2 methods to get your data (and account) deleted by MoleScope. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting MoleScope via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with MoleScope.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify MoleScope of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your MoleScope account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here


2. Deleting MoleScope's App from your Phone

There are many reasons you may want to get rid of MoleScope on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete MoleScope from an iPhone or Android device:

a. How to Delete MoleScope app from your Iphone

If you want to delete MoleScope from your iphone, here’s what you should do:

  1. From your home screen, tap the MoleScope icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on MoleScope.
  4. Tap the red delete button and viola!

OR


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the MoleScope app you want to delete.
  4. Select "Delete MoleScope" on the next screen and confirm delete.


b. How to delete MoleScope from your Android phone

To delete MoleScope from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on MoleScope.
  4. Next, tap "Uninstall".

OR


  1. From your home screen or app drawer, tap and hold the MoleScope app you want to delete.
  2. Click the part of the screen that shows "Uninstall".

Alternatively


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the MoleScope app you want to delete.
  4. Click "Uninstall".





MoleScope Software Details



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1. MoleScope by MetaOptima is designed to bring you peace of mind by helping you track and monitor your moles and spots over time, MoleScope allows you to manage your skin check and connect with a specialist* from the comfort of your own home.

2. MoleScope is designed to make skin screening simple by helping you monitor your moles and track changes over time.

3. The MoleScope app is designed for use with the MoleScope mobile dermoscopy device, available for order at The MoleScope device provides high-quality imaging of your spots using magnification and specialized lighting.


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