Published by Web Source Ltd on Mar 4, 2024

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Why should I report an Issue with LastSeen?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Web Source Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact LastSeen image 1 contact LastSeen image 2

LastSeen Customer Insights

1. Now when I paid team is saying payment not received..neither Google play cares about it..Team says solve issue with Google play.. money wasted..very disappointed.. Hi suddenly the app has stopped working..wat went wrong...no answer from the team...atleast revert back wat is the issue..I had paid for it...plz revert back..Y has it stopped working Thanks team for ur support..problem was resolved within 24 hrs 👍 GoodDoes not work.

2. Please refund me.was working perfectly but suddenly there is a message that the contact i was tracking is not available on whats app although it still exist the problem resolved only for 30 min then happened again was perfect tell yesterday night then stops tracking my contact .

3. I was charged $14.99 for each contact I added that's per week!! The App isn't any better than the ones that costs less than half of this tracker plus the others have more to offer for the money.

4. I'm waiting for my refund for 2 additional contacts that I added during my trial period because it states that during the trial period you have full use it says nothing about additional charges for added contacts.

5. Been monitoring for 2 days and contact last seen time hasn't changed when I know for a fact they have used the app multiple times.Sadly it's very inaccurate.

6. I can the contact online on whatsapp but this app would show me the status update.

7. Paid £12.99 for a week subscription but never recieved a single notification of online activity.

8. If it worked properly, might be worth it, but not like this, especially not a weekly price as opposed to a monthly / yearly one.Wanted to put ZERO STARS but it won't allow you to.

9. Contacted the developer with the problem but no success whatsoever, they even blamed it on WhatsApp and refused a refund.

10. And also would not scan barcode keeps saying try later.Trail period was working well.

11. even i tried to delete the contact and add it again please check3rd day and App is not working.

Steps to Troubleshoot & Fix LastSeen Issues

1. Fix LastSeen Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LastSeen: Restarting the app will resolve most errors.
  2. Update the LastSeen App. Here is how:
    1. On Android goto PlayStore » Search for "LastSeen" » Open LastSeen » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LastSeen » click "UPDATE".
  3. Clear LastSeen app cache: Clearing cached data will force your app to retrieve the latest data directly from LastSeen servers.
    1. On Android, goto Settings » Apps » Select "LastSeen" » click Storage » click "Clear Cache".
  4. Check LastSeen app permissions. If any of these permissions required to use your device's features are disenabled, LastSeen might not work.
  5. Uninstall and reinstall LastSeen. If nothing else has worked, completely uninstall LastSeen then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LastSeen not working


2. Fix LastSeen Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LastSeen be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LastSeen not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LastSeen may not be able to connect to the Internet when running in the background.

Reported Issues

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