Published by RichFace on Jan 23, 2024

Report an issue with Cyber Watch Face.
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Why should I report an Issue with Cyber Watch Face?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RichFace to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Cyber Watch Face Customer Insights

1. IN RESPONSE TO RESPONSE: There's is NO reset watch face function under settings.Like the design, no instructions on how to use can't reset the water counter, the weather does not auto update like is should, you have to open the app and then it updates.

2. Premium features are a bargain at $1.50. Suggestion: tapping on date should open up the calendar app on watch.I like the watch face, but some options don't work (Doesn't count steps or distance).

3. The app looks nice, and i want it to be my main watch face, I just need to know how to reset the drink counters, If their is a way, Because their are counters that cant be reset, my rating is low.

4. There's no option for complications since I switched to a new phone even though I purchased it.The watch face looked ok, Unfortunately once paying for the premium option I realised that it did not cover all of the complications that I needed.

5. Great looking, very poor operating and not user friendly.Watch face is nice but something I'd like to see is if I don't purchase premium features, take them off the face.

6. UPDATE: I'm changing my rating from a 1 to a 3 because some of the issues I have with the watch face is due to Wear OS not syncing well with Galaxy Watch 4 and not the watch face itself.

7. Hopefully I can get a refund.Disappointing! I love the look of this watch face but it's as if the designer couldn't be bothered with functionality.

8. Being one of the FEW free faces it isn't bad, one reason I like my galaxy watch (one) better with md135 face.

9. Since upgrading to Samsung's Galaxy Watch 4 I've struggled to find a good watch face.

10. They are just too small.I really like this watch face.

11. So the only issue I have is the design of this watch face.

Steps to Troubleshoot & Fix Cyber Watch Face Issues

1. Fix Cyber Watch Face Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cyber Watch Face: Restarting the app will resolve most errors.
  2. Update the Cyber Watch Face App. Here is how:
    1. On Android goto PlayStore » Search for "Cyber Watch Face" » Open Cyber Watch Face » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cyber Watch Face » click "UPDATE".
  3. Clear Cyber Watch Face app cache: Clearing cached data will force your app to retrieve the latest data directly from Cyber Watch Face servers.
    1. On Android, goto Settings » Apps » Select "Cyber Watch Face" » click Storage » click "Clear Cache".
  4. Check Cyber Watch Face app permissions. If any of these permissions required to use your device's features are disenabled, Cyber Watch Face might not work.
  5. Uninstall and reinstall Cyber Watch Face. If nothing else has worked, completely uninstall Cyber Watch Face then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cyber Watch Face not working


2. Fix Cyber Watch Face Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cyber Watch Face be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cyber Watch Face not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cyber Watch Face may not be able to connect to the Internet when running in the background.

Reported Issues