Published by Voice Dream on Oct 19, 2024

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Why should I report an Issue with Legere Reader?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Voice Dream to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Legere Reader Customer Insights

1. There are a few other small issues, but the app is nevertheless very useful.Their customer service is awesome! However the Android app needs a lot of work to be done still to live up to their iPhone app.

2. Guess I'll just go back to checking up again after every couple of months hoping it gets betterI use this text-to-speech app to read my DRM-free ebook collection to me while I exercise, clean the house, and drive.

3. Not sure where it supposedly said that webpage or certain documents could be read but for what I paid, it was well worth getting an application that actually does what it says it will do.

4. Usually, I like to listen while I do something else (drive, wash dishes), so having to periodically start the book playing again is pretty bothersome.The only things I can save to VD are PDFs or some other types of documents.

5. The latest update lost all of my voices with no ability to use text to speech.I like this app very much, but one major problem I don't understand has me giving it 3 stars.

6. Recently I purchased VDR for Android and I'm struggling with some basic tasks--like how to get VDR to advance to the second article after finishing the first one.

7. Large documents are slow and may cause crashing on low power tablets, but resolution must be high enough for effective text recognition (poor OCR is not a fault of the app).

8. On iPads the sentence that is being read is highlighted, but only the highlight of the read word works for android.

9. The built-in voices on a Pixel 7 does not work correctly and pauses for a long time after each period.

10. And one more thing, I am very disappointed that the NeoSpeech voice I used in iOS doesn't seem to be available in Android--but I can't criticize VDR for that.On IOS this app is the best thing ever! Its so useful and runs smoothly.

11. Specifically, I like the high quality voices that hardly ever mangle the pronunciation of the non-fiction books I mostly read.

Steps to Troubleshoot & Fix Legere Reader Issues

1. Fix Legere Reader Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Legere Reader: Restarting the app will resolve most errors.
  2. Update the Legere Reader App. Here is how:
    1. On Android goto PlayStore » Search for "Legere Reader" » Open Legere Reader » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Legere Reader » click "UPDATE".
  3. Clear Legere Reader app cache: Clearing cached data will force your app to retrieve the latest data directly from Legere Reader servers.
    1. On Android, goto Settings » Apps » Select "Legere Reader" » click Storage » click "Clear Cache".
  4. Check Legere Reader app permissions. If any of these permissions required to use your device's features are disenabled, Legere Reader might not work.
  5. Uninstall and reinstall Legere Reader. If nothing else has worked, completely uninstall Legere Reader then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Legere Reader not working


2. Fix Legere Reader Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Legere Reader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Legere Reader not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Legere Reader may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi. I am trying to get my friend who uses Android set up with the Legere Scanner app. She tells me that when she tries to pay for the app it takes her through to gmail payments and then she gets an error message saying "Sorry, unavailable for payment?" She is trying to buy the Legere scanner app.

    Do you have any idea why this may be happening and can you offer any advice? She says she has never paid for an app before so I am wondering if she may not have entered her payment info, but I have no experience of android so don't know.

    thanks.

    James O'Dell

    — by James O'Dell 2 years ago