Published by phrbnkv 💡 on Jun 15, 2023

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Why should I report an Issue with txtpad — Create txt files?

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txtpad Customer Insights

1. The only thing I'd like to point out is this: once you save the file the edit mode doesn't let you select text, tried every way possible, it doesn't select any text whatsoever, it only displays the cursor which you can move around.

2. If anyone is looking for a quick method to transfer .txt file notes to be opened with a very basic computer notepad I would highly recommend this app.I am very pleased with how the app works and looks.

3. Update - It appears this behavior is due to the app crashing repeatedly in the last couple weeks.This is exactly what I wanted: a replacement for the default android notes app which saves each note as a txt file.

4. It would be a very nice addition to be able to select text once the file is saved and edit mode is entered again.

5. Thankfully, the files are still on the phone, but for whatever reason the app can't see them anymore even though the file path is the same.

6. It just looks different! When you plug your phone into a computer, the file you made does not appear at all.

7. Also, once it loads, a file with more than about 1.2mb of text chokes on font rendering.

8. I was in need to create a simple and fast .txt file for use on android to then transfer over to computer.

9. Exactly the same as QuickMemo+ defeating the purpose of a .txt files app!Finally a true ".txt" file editor! I would pay for this.

10. Since the app can't see them and I can only access them through file explorer there's no longer a reason to use it.Umm, the fix for loading times made it take longer.

11. My 1.7mb file (a book I'm writing) loads the font after I grab a snack.

Steps to Troubleshoot & Fix txtpad Issues

1. Fix txtpad Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart txtpad: Restarting the app will resolve most errors.
  2. Update the txtpad App. Here is how:
    1. On Android goto PlayStore » Search for "txtpad" » Open txtpad — Create txt files » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for txtpad » click "UPDATE".
  3. Clear txtpad — Create txt files app cache: Clearing cached data will force your app to retrieve the latest data directly from txtpad servers.
    1. On Android, goto Settings » Apps » Select "txtpad — Create txt files" » click Storage » click "Clear Cache".
  4. Check txtpad app permissions. If any of these permissions required to use your device's features are disenabled, txtpad might not work.
  5. Uninstall and reinstall txtpad. If nothing else has worked, completely uninstall txtpad then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing txtpad not working

2. Fix txtpad Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make txtpad be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to txtpad not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, txtpad may not be able to connect to the Internet when running in the background.

Reported Issues

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