Published by Void Developer on Aug 14, 2024

Report an issue with Video Cutter.
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Why should I report an Issue with Video Cutter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Void Developer to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Video Cutter Customer Insights

1. I'm impressed.Mercy, just what I wanted and so easy to use,when coping a video, you get perfect sound and quality.

2. just as the original video.... So how do you cut the video? Installed the app for the simple purpose of trimming a video, disappointed that it could not perform that basic task.

3. Very simple to use, in seconds I was able to cut down video length and send on the same page.

4. The video cutter won't open, I just keep seeing endless ads instead as though I have all the time in the world.

5. Save what, the original video again? Just tons of adverts and lots of freezing.

6. when a video is cut, there is coherency with the video and sound.

7. No over the top animations and flashy business, just a good quality, bare bones app that does what it's told.

8. The page may not even open but the advert will for sure.

9. Didn't open the system file directory like I expected it to, but it does the job anyway.

10. Wanted something simple and easy.This app is amazing honestly .

11. I looked at a bunch first but this one look perfect for my simple needs.

Steps to Troubleshoot & Fix Video Cutter Issues

1. Fix Video Cutter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Cutter: Restarting the app will resolve most errors.
  2. Update the Video Cutter App. Here is how:
    1. On Android goto PlayStore » Search for "Video Cutter" » Open Video Cutter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Cutter » click "UPDATE".
  3. Clear Video Cutter app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Cutter servers.
    1. On Android, goto Settings » Apps » Select "Video Cutter" » click Storage » click "Clear Cache".
  4. Check Video Cutter app permissions. If any of these permissions required to use your device's features are disenabled, Video Cutter might not work.
  5. Uninstall and reinstall Video Cutter. If nothing else has worked, completely uninstall Video Cutter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Cutter not working


2. Fix Video Cutter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Cutter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Cutter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Cutter may not be able to connect to the Internet when running in the background.

Reported Issues