Published by Photo Slideshow with Music

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Why should I report an Issue with Video Crop?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Photo Slideshow with Music to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Video Crop

1. Video Cropper Application helps you to crop video and remove unwanted portion of video.

2. Very easy to use, just drag and scale part of video that you want to crop. you can crop video for instagram. - Video Cropper for instagram. you can share directly in instagram with out Crop.

Video Crop Customer Insights

1. Also for some reason it chops a full second, sometimes two, off the original video it's cropping & lowers the video quality...& lastly, every time you crop a video it askes to be rated...even after you've already done it...& that's very annoying!Amazing app for cropping out small, unwanted watermarks for any videos.

2. When you try to crop a short video, lets say its 5 seconds, the video will stop at the beginning of 5 seconds or at the end of the 4th second but cant stop in the middle of a second if there isnt a 6th second in the video.

3. However in portrait ratio the lower 'play button' bar blocks the full video screen, making it impossible to see exactly where you need to crop.

4. I also test some cropping apps and they all have one thing in common, i.e. the video quality fails after cropping.

5. Very annoying when you're trying to crop a short funny video and the punchline gets cut off.The latest "update" broke/worsened three things.

6. But, if you need a high quality video after cropping, this app is not for that.

7. They also don't add their own! They give you a preview of the video so you can change it, if it is not correct, so it saves alot of time! Really simple and easy to use, very impressed 🙂👌My last review I gave first when I used this app was back in 2017.

8. Too many ads, as usual.Good for cropping the video itself but not the length of it.

9. After cropping the quality of the video remained low.

10. ThxI hate the fact that it reduces the original video quality.

11. Still, this app works better than anything else I've tried so far (including several PC-based video editors), and I can fake the rest of what needs to be done by zooming in with a different program.

Steps to Troubleshoot & Fix Video Crop Issues

1. Fix Video Crop Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Crop: Restarting the app will resolve most errors.
  2. Update the Video Crop App. Here is how:
    1. On Android goto PlayStore » Search for "Video Crop" » Open Video Crop » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Crop » click "UPDATE".
  3. Clear Video Crop app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Crop servers.
    1. On Android, goto Settings » Apps » Select "Video Crop" » click Storage » click "Clear Cache".
  4. Check Video Crop app permissions. If any of these permissions required to use your device's features are disenabled, Video Crop might not work.
  5. Uninstall and reinstall Video Crop. If nothing else has worked, completely uninstall Video Crop then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Crop not working


2. Fix Video Crop Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Crop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Crop not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Crop may not be able to connect to the Internet when running in the background.

Reported Issues