Published by Owl Cameras Inc.

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Why should I report an Issue with Owlcam Video Security Dash Cam?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Owl Cameras Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Owlcam Video Security Dash Cam image 1 contact Owlcam Video Security Dash Cam image 2

About Owlcam Video Security Dash Cam

1. We're using video and data to make the roads safer for everyone.

2. At Owlcam, we love cars and the people in them.

3. Owlcam gives you real-time video protection for crashes, traffic stops, break-ins, dents, and more.

Owlcam Video Security Dash Cam Customer Insights

1. So instead of having a straightforward tool with service that you fairly pay, for you pay extra money to use the advertised features.This dashcam is great when it works, but there's been multiple times that I have to uninstall and reinstall the app because live view wouldn't work.

2. It hasn't detected motion at all I've been testing it all day, the app is the only way to access video history and most of the time it's not loading so you can't view the footage plus when it doesn't detect motion it doesn't record.

3. Unfortunately whenever you want to use any of the security features like checking your camera, recording video, or looking at your history you have to use pre-purchased credits.

4. Back when this was a startup company (before CallPass obtained the assets), the camera and app were great, then when CallPass took over, the app stopped working in many ways.

5. App will say it is offline so I cannot remote access the camera.This was a great product until the original company, I'm assuming, went bankrupt and a new one took over.

6. Enhancement request: Batch delete, pleaseLove the camera quality and features.

7. Each response I get is "reset the camera." Horrible customer service and app.Frustrating. The app used almost 20 gig of background data in just a few days.

8. For example, live view has it's issues, and exporting clips from history over LTE rarely works at all.

9. Supposedly, Owlcam will work without the LTE subscription (now $20 a month for unlimited when the competitors offer plans starting at $10 a month) by utilizing Wi-Fi but this did not appear to be the case for me.

10. For the amount of money for the camera plus monthly service fee this is definitely a rip off.

11. The history feature doesn't always work.

Steps to Troubleshoot & Fix Owlcam Video Security Dash Cam Issues

1. Fix Owlcam Video Security Dash Cam Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Owlcam Video Security Dash Cam: Restarting the app will resolve most errors.
  2. Update the Owlcam Video Security Dash Cam App. Here is how:
    1. On Android goto PlayStore » Search for "Owlcam Video Security Dash Cam" » Open Owlcam Video Security Dash Cam » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Owlcam Video Security Dash Cam » click "UPDATE".
  3. Clear Owlcam Video Security Dash Cam app cache: Clearing cached data will force your app to retrieve the latest data directly from Owlcam Video Security Dash Cam servers.
    1. On Android, goto Settings » Apps » Select "Owlcam Video Security Dash Cam" » click Storage » click "Clear Cache".
  4. Check Owlcam Video Security Dash Cam app permissions. If any of these permissions required to use your device's features are disenabled, Owlcam Video Security Dash Cam might not work.
  5. Uninstall and reinstall Owlcam Video Security Dash Cam. If nothing else has worked, completely uninstall Owlcam Video Security Dash Cam then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Owlcam Video Security Dash Cam not working


2. Fix Owlcam Video Security Dash Cam Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Owlcam Video Security Dash Cam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Owlcam Video Security Dash Cam not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Owlcam Video Security Dash Cam may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I would like to cancel my Owlcam subscription.

    — by Phil Liseo 1 year ago