Published by Smart Cam

Report an issue with AIT Smart Cam V1.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with AIT Smart Cam V1?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Cam to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

AIT Smart Cam V1 Customer Insights

1. Please correct it.Hi guys..do the neccessary update as soon as possible..on my android pie 9.0 beta update from My Mate 10 Pro phone, this app had crashed uncountable times..only showing white page and stop working..Doesnt work with my samsung note 8 after upgrading my phone.

2. Please update!!!Unable to open the app as it states only functioning in older version of androidthe app kept crashing n not able to open.

3. it is jow loading completely blank screen (white)Supposed no star at all ... just white page comes out n cant even loading .

4. thanksIt doesn't support Android 9 .0. All I got just only the "Blank" screen when running the app.

5. it does not support when I installed at my latest galaxy note 9 phone.

6. TQApps crash and can open at all after updated to android pie.

7. ple update.didnt load files off the camera.

8. pls upgrade ur system to be compatibleCan't open the app after installing.

9. All I got is a blank screen.

10. please update yr program.

11. My previous phone okay.

Steps to Troubleshoot & Fix AIT Smart Cam V1 Issues

1. Fix AIT Smart Cam V1 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AIT Smart Cam V1: Restarting the app will resolve most errors.
  2. Update the AIT Smart Cam V1 App. Here is how:
    1. On Android goto PlayStore » Search for "AIT Smart Cam V1" » Open AIT Smart Cam V1 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AIT Smart Cam V1 » click "UPDATE".
  3. Clear AIT Smart Cam V1 app cache: Clearing cached data will force your app to retrieve the latest data directly from AIT Smart Cam V1 servers.
    1. On Android, goto Settings » Apps » Select "AIT Smart Cam V1" » click Storage » click "Clear Cache".
  4. Check AIT Smart Cam V1 app permissions. If any of these permissions required to use your device's features are disenabled, AIT Smart Cam V1 might not work.
  5. Uninstall and reinstall AIT Smart Cam V1. If nothing else has worked, completely uninstall AIT Smart Cam V1 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AIT Smart Cam V1 not working


2. Fix AIT Smart Cam V1 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AIT Smart Cam V1 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AIT Smart Cam V1 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AIT Smart Cam V1 may not be able to connect to the Internet when running in the background.

Reported Issues