Contact AIT Smart Cam V1 Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Please correct it.Hi guys..do the neccessary update as soon as possible..on my android pie 9.0 beta update from My Mate 10 Pro phone, this app had crashed uncountable times..only showing white page and stop working..Doesnt work with my samsung note 8 after upgrading my phone.

2. Please update!!!Unable to open the app as it states only functioning in older version of androidthe app kept crashing n not able to open.

3. it is jow loading completely blank screen (white)Supposed no star at all ... just white page comes out n cant even loading .

4. thanksIt doesn't support Android 9 .0. All I got just only the "Blank" screen when running the app.

5. it does not support when I installed at my latest galaxy note 9 phone.

6. TQApps crash and can open at all after updated to android pie.

7. ple update.didnt load files off the camera.

8. pls upgrade ur system to be compatibleCan't open the app after installing.

9. All I got is a blank screen.

10. please update yr program.

11. My previous phone okay.

1. Fix AIT Smart Cam V1 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AIT Smart Cam V1: Restarting the app will resolve most errors.
2. Update the AIT Smart Cam V1 App. Here is how:
   1. On Android goto PlayStore » Search for "AIT Smart Cam V1" » Open AIT Smart Cam V1 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AIT Smart Cam V1 » click "UPDATE".
3. Clear AIT Smart Cam V1 app cache: Clearing cached data will force your app to retrieve the latest data directly from AIT Smart Cam V1 servers.
   1. On Android, goto Settings » Apps » Select "AIT Smart Cam V1" » click Storage » click "Clear Cache".
4. Check AIT Smart Cam V1 app permissions. If any of these permissions required to use your device's features are disenabled, AIT Smart Cam V1 might not work.
5. Uninstall and reinstall AIT Smart Cam V1. If nothing else has worked, completely uninstall AIT Smart Cam V1 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AIT Smart Cam V1 not working

2. Fix AIT Smart Cam V1 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AIT Smart Cam V1 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AIT Smart Cam V1 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AIT Smart Cam V1 may not be able to connect to the Internet when running in the background.