Contact AutoBoy Dash Cam Customer Service

Why should I report an Issue with AutoBoy Dash Cam - BlackBox?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HappyConz to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Black Boxes are a necessity these days.

2. Have you hesitated to get a black box app for your phone because of the high prices?

3. Now available at Android Market, you can get the AutoBoy BlackBox for free. with all the functionaliy that you can get from other paid applications. - Continous Background Recorder (Continue recording as long as the battery is charged in background. - Three-Full Foreground (Full Screen, Full Recording, Full Files. - Easy background change (Easily can change into background mode for touching or dragging the main screen. - Provide snapshot folder for each recording files.

1. When I play back the video through the app, half the time it shows the speed as zero, and it always shows the location as "Unknown." Worse, when I play back the video using a video player (which is the way you would use it in a courtroom) there is NO display of date, time, speed, or location data ... just the video.

2. The app and/or phone is not keeping the setting saved.The good things first: The video and photo quality are good even when recording under difficult conditions such as rainy nights.

3. The app demands to be loaded at startup and runs in the background when not recording Not only is this sloppy programming, but the app uses lots of energy even in the background- drastically reducing battery life and creating heat which is never good for electronics.

4. A separate gps style text log file would be a great option and I've had an issue where I thought it was recording and got home to see the recording started mid/end trip.

5. I used this app with my Galaxy S8 and it worked great, always recorded, automatically moved to the next file when the time limit reached, etc.

6. Now, using it on a Galaxy S10 the app will at random times stop recording mid-drive and the entirety of the file will be lost.

7. It will continue recording long after I have turned the car off and left even though I have set the auto stop to 1 minute after charger disconnect, Similarly, auto-start will sometimes come on, sometimes not.

8. This app displays your speed and your GPS location along with the date and time while you're driving.

9. At the moment, I've downloaded a trial version of AutoGuard and will come back once more to reinstall AB to see if the issue has been resolved (yes, I uninstalled and reinstalled too).

10. Now for the bad: The app doesn't change recording mode from portrait to landscape and vice versa based on how the device is oriented.

11. Additionally, every time I press "record" I have to give permission for the app to access the file system.

1. Fix AutoBoy Dash Cam Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AutoBoy Dash Cam: Restarting the app will resolve most errors.
2. Update the AutoBoy Dash Cam App. Here is how:
   1. On Android goto PlayStore » Search for "AutoBoy Dash Cam" » Open AutoBoy Dash Cam - BlackBox » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AutoBoy Dash Cam » click "UPDATE".
3. Clear AutoBoy Dash Cam - BlackBox app cache: Clearing cached data will force your app to retrieve the latest data directly from AutoBoy Dash Cam servers.
   1. On Android, goto Settings » Apps » Select "AutoBoy Dash Cam - BlackBox" » click Storage » click "Clear Cache".
4. Check AutoBoy Dash Cam app permissions. If any of these permissions required to use your device's features are disenabled, AutoBoy Dash Cam might not work.
5. Uninstall and reinstall AutoBoy Dash Cam. If nothing else has worked, completely uninstall AutoBoy Dash Cam then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AutoBoy Dash Cam not working

2. Fix AutoBoy Dash Cam Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AutoBoy Dash Cam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AutoBoy Dash Cam not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AutoBoy Dash Cam may not be able to connect to the Internet when running in the background.