Contact Santander UK Wallet Customer Service

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1. My credit card statement isn't 1st - 1st so calendar month checks aren't helpful 2) give the option of also tracking bills/PayPal on current accounts, rather than just card payments, as PayPal especially may vary month to month.Was told to download this as I have memory problems abd wanted to get hold of my pin.

2. Why take away something good?! Your main banking app isnt as good as other providers.. id love to know what payments are being attempted instead of "please pay enough money into your account by 2pm" when i have to call support to find out what the bill is or how much it is!No end of issues woth this app.

3. Santander needs to watch out for digital banks such as Revolut, their app does everything santander wallet is meant to and more with no errors.Great way of tracking spending, but I'd make two improvements: 1) use a billing cycle/choose the dates to check spend from.

4. :-) Please take a look at all the banking apps out there, take the best from each one, so you have THE best banking app there is!Some time ago the single santander smart bank app that was excellent was replaced by 2 useless apps.

5. Thank you Santander.My phone has been updated to Android 10 recently, the app is not compatible with the new Android update and thinks that my phone has been "rooted".

6. So you have to go in setting to close.The app was great! Promised all features would transfer to main app.. over a year later all we get are annoying weekly insights that you have to wait to see and then theres no way to see monthly or yearly figures, at all.

7. This one being the debit card app and the other is current account and credit card app.

8. It would be great if I/we could "switch off" a particular card if it "goes missing", then switch it back on when It's found.

9. It would be great if I/we could see what my husband and I are spending on each of our Four cards (so we can check that one of us isn't about to plunge one of our accounts into the Red).

10. Most of the time the balances don't even agree, I've been advised that this is because one app is more up to date than the other.The app itself is not that bad.

11. But the worst feature is the logging off, closing the app gives you a notification that says your still logged in and on some screens if you click the notification it loads the app and soft locks you on a graph.

1. Fix Santander UK Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Santander UK Wallet: Restarting the app will resolve most errors.
2. Update the Santander UK Wallet App. Here is how:
   1. On Android goto PlayStore » Search for "Santander UK Wallet" » Open Santander UK Wallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Santander UK Wallet » click "UPDATE".
3. Clear Santander UK Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Santander UK Wallet servers.
   1. On Android, goto Settings » Apps » Select "Santander UK Wallet" » click Storage » click "Clear Cache".
4. Check Santander UK Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Santander UK Wallet might not work.
5. Uninstall and reinstall Santander UK Wallet. If nothing else has worked, completely uninstall Santander UK Wallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Santander UK Wallet not working

2. Fix Santander UK Wallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Santander UK Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Santander UK Wallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Santander UK Wallet may not be able to connect to the Internet when running in the background.