Published by ALBAVISION

Report an issue with Bolivision Play.
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Why should I report an Issue with Bolivision Play?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ALBAVISION to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Bolivision Play

1. Bolivision Play es la nueva aplicación gratuita del Grupo Albavision desde donde podrás interactuar y participar de nuestra programación en tiempo real y formarás parte de nuestra gran familia.

Bolivision Play Customer Insights

1. Downloaded fast (which is why I gave it 2 stars) but just didn't open.

2. I wish it worked.

3. So I uninstalled.

Steps to Troubleshoot & Fix Bolivision Play Issues

1. Fix Bolivision Play Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bolivision Play: Restarting the app will resolve most errors.
  2. Update the Bolivision Play App. Here is how:
    1. On Android goto PlayStore » Search for "Bolivision Play" » Open Bolivision Play » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bolivision Play » click "UPDATE".
  3. Clear Bolivision Play app cache: Clearing cached data will force your app to retrieve the latest data directly from Bolivision Play servers.
    1. On Android, goto Settings » Apps » Select "Bolivision Play" » click Storage » click "Clear Cache".
  4. Check Bolivision Play app permissions. If any of these permissions required to use your device's features are disenabled, Bolivision Play might not work.
  5. Uninstall and reinstall Bolivision Play. If nothing else has worked, completely uninstall Bolivision Play then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bolivision Play not working


2. Fix Bolivision Play Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bolivision Play be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bolivision Play not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bolivision Play may not be able to connect to the Internet when running in the background.

Reported Issues