Published by CellaVision on Sep 2, 2024

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Why should I report an Issue with CellaVision CellAtlas?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CellaVision to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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CellaVision CellAtlas Customer Insights

1. Wish it hadn't done that as I found it to be a great resource.app is excellent but would be nice if we could adjust time levels for cell quiz, it's too difficult for beginners to identify in given time.Educational app that is very helpful for learning what each cell type looks like.cant play the quiz ive tried uninstalling and reinstalling the pictures dont show up but i can use the other things in this appVery good especially for biomedical scientists, explainable and informativeGood app.

2. Thanks for listening to me .I need all topics in Internal Medicine to leave no stone unturned to broaden my knowledge starting from introduction , epidemiology, aetiology ,clinical features , management ,differential diagnosis and prognosis .Thanks a million times .

3. Thus I need the soft copy of your Medscape installed on my phone for easy brawsing of topics in Internal Medicine ...... ..,postPictures are fairly good for learning.

4. Unless you are an intermediate level identifier of every cell type, you are not going to do well on it.Love the app, but right after I downloaded it a good number of my other apps started spontaneously crashing.

5. The quiz has an absurd time limit.

6. I suspect it had some malware hitching a ride on the download.

7. Works well and teaches well.Very clever I appreciate ur job very much.

Steps to Troubleshoot & Fix CellaVision CellAtlas Issues

1. Fix CellaVision CellAtlas Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CellaVision CellAtlas: Restarting the app will resolve most errors.
  2. Update the CellaVision CellAtlas App. Here is how:
    1. On Android goto PlayStore » Search for "CellaVision CellAtlas" » Open CellaVision CellAtlas » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CellaVision CellAtlas » click "UPDATE".
  3. Clear CellaVision CellAtlas app cache: Clearing cached data will force your app to retrieve the latest data directly from CellaVision CellAtlas servers.
    1. On Android, goto Settings » Apps » Select "CellaVision CellAtlas" » click Storage » click "Clear Cache".
  4. Check CellaVision CellAtlas app permissions. If any of these permissions required to use your device's features are disenabled, CellaVision CellAtlas might not work.
  5. Uninstall and reinstall CellaVision CellAtlas. If nothing else has worked, completely uninstall CellaVision CellAtlas then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CellaVision CellAtlas not working


2. Fix CellaVision CellAtlas Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CellaVision CellAtlas be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CellaVision CellAtlas not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CellaVision CellAtlas may not be able to connect to the Internet when running in the background.

Reported Issues