Published by Saudi Arabia Customs

Report an issue with Saudi Customs.
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Why should I report an Issue with Saudi Customs?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Saudi Arabia Customs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Saudi Customs Customer Insights

1. Getting tariffs we never easy before...the businessman can rely directly to customs for the tariffs & involvement of the third party is reduced...thank you Saudi Customs for the great initiative...hope the app keep updated time & again ...and happy see to more features...in coming days.This app makes life easier for businessmen in Saudi Arabia.

Steps to Troubleshoot & Fix Saudi Customs Issues

1. Fix Saudi Customs Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Saudi Customs: Restarting the app will resolve most errors.
  2. Update the Saudi Customs App. Here is how:
    1. On Android goto PlayStore » Search for "Saudi Customs" » Open Saudi Customs » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Saudi Customs » click "UPDATE".
  3. Clear Saudi Customs app cache: Clearing cached data will force your app to retrieve the latest data directly from Saudi Customs servers.
    1. On Android, goto Settings » Apps » Select "Saudi Customs" » click Storage » click "Clear Cache".
  4. Check Saudi Customs app permissions. If any of these permissions required to use your device's features are disenabled, Saudi Customs might not work.
  5. Uninstall and reinstall Saudi Customs. If nothing else has worked, completely uninstall Saudi Customs then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Saudi Customs not working


2. Fix Saudi Customs Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Saudi Customs be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Saudi Customs not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Saudi Customs may not be able to connect to the Internet when running in the background.

Reported Issues