Published by S7 Airlines

Report an issue with S7 Inflight Entertainment.
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Why should I report an Issue with S7 Inflight Entertainment?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of S7 Airlines to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

S7 Inflight Entertainment Customer Insights

1. From browser you can view the list of movies, but you can't watch them.Couldn't launch the app: no connection to the serverNo connection to serverAwfulest app ever!Doesn't workНи разу не удалось подключится к серверуЧерный экран.

2. When u start watch movie it is suddenly stopping and closing ( 6 flight I couldn't use it).No connection to server when I run the app.

3. Но из браузера не доступны фильмы.Не работает.

4. Пробовал на двух рейсах с разницей в 3 месяца .После некоторых игр с приложением - начало работать.

5. У других авиакомпаний похожие штуки работают проще и настраиваются без проблем.

6. Хотя из браузера есть доступ.

7. Приложение не находит сервера.

8. Но пути настройки - крайне неочевидные.

9. Нет подключения к серверу.

10. It is useless.

Steps to Troubleshoot & Fix S7 Inflight Entertainment Issues

1. Fix S7 Inflight Entertainment Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart S7 Inflight Entertainment: Restarting the app will resolve most errors.
  2. Update the S7 Inflight Entertainment App. Here is how:
    1. On Android goto PlayStore » Search for "S7 Inflight Entertainment" » Open S7 Inflight Entertainment » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for S7 Inflight Entertainment » click "UPDATE".
  3. Clear S7 Inflight Entertainment app cache: Clearing cached data will force your app to retrieve the latest data directly from S7 Inflight Entertainment servers.
    1. On Android, goto Settings » Apps » Select "S7 Inflight Entertainment" » click Storage » click "Clear Cache".
  4. Check S7 Inflight Entertainment app permissions. If any of these permissions required to use your device's features are disenabled, S7 Inflight Entertainment might not work.
  5. Uninstall and reinstall S7 Inflight Entertainment. If nothing else has worked, completely uninstall S7 Inflight Entertainment then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing S7 Inflight Entertainment not working


2. Fix S7 Inflight Entertainment Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make S7 Inflight Entertainment be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to S7 Inflight Entertainment not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, S7 Inflight Entertainment may not be able to connect to the Internet when running in the background.

Reported Issues