Contact Geometry Customer Service

Why should I report an Issue with Geometry: Shape Calculator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ARPAPLUS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I've tried other apps and none are as elegant as this one and functionwise they almost give the same things, but I prefer how this one is organized and displayed and the array of options given.I bought the paid version and nothing changed.

2. Still 5 stars feedback after almost 2 yearsI think there is a calculation error in the cone, given the slant length (l)=5 and the base radius=2, this app displays the total surface area as 25.13274. The total surface area should be 43.98230.I think your app is great.

3. I'm not paying twice for this app.the problem is that for the samsung users (like me and my other classmates) are having a hard time using it cause the equation is really small.. and it's hard to read.. but all in all it's really helpful for us~Have been using this app for a while and a pro user.

4. looking forward to more educational apps from these Devs ! great work.Briliant and easy/ Paid for no adds version/ No regrets/update August 2020/ still 5 stars so far.

5. I decided to buy the full version and ran into a problem for which I wrote a really bad review the first time, but I deleted it because it didn't make justice to the app.

6. Enough so that I paid for the pro version to remove ads and unlock all formula options.

7. Still confused how that happened, but I'm glad to have it fixed and I like the appWouldve been 5stars...but I've used this app for awhile now, it has been a great tool and aide in many projects.

8. It requested that I buy the pro version to unlock features and remove ads.

9. I barely use the app but no adds whatsoever after few years ago I paid few£ to get rid of them.

10. But asking for money to unlock some formulas is not applicable.

11. Please fix.Use this app often so I decided to buy pro version and support them.

1. Fix Geometry Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Geometry: Restarting the app will resolve most errors.
2. Update the Geometry App. Here is how:
   1. On Android goto PlayStore » Search for "Geometry" » Open Geometry: Shape Calculator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Geometry » click "UPDATE".
3. Clear Geometry: Shape Calculator app cache: Clearing cached data will force your app to retrieve the latest data directly from Geometry servers.
   1. On Android, goto Settings » Apps » Select "Geometry: Shape Calculator" » click Storage » click "Clear Cache".
4. Check Geometry app permissions. If any of these permissions required to use your device's features are disenabled, Geometry might not work.
5. Uninstall and reinstall Geometry. If nothing else has worked, completely uninstall Geometry then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Geometry not working

2. Fix Geometry Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Geometry be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Geometry not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Geometry may not be able to connect to the Internet when running in the background.