Published by ARPAPLUS on Jul 22, 2024

Report an issue with Kontakt.
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Why should I report an Issue with Kontakt: VKontakte, VK, ВК app?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ARPAPLUS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Kontakt: VKontakte, VK, ВК app image 1 contact Kontakt: VKontakte, VK, ВК app image 2

Kontakt Customer Insights

1. I love the design on previews, so I would like to try this app :DI left Facebook a week ago and realise now I should've done so years ago! No idiotic censoring here at all! I love it! The client works well but a few tiny improvements to the different feeds would be even better.Simply the best client for VK! Easy, customizable, and very useful quick access buttons! Лучший клиент для ВК! Простой, настраевыемый и очень удобные кнопки доступаwith a little more of changes and updates this social media and app could be much better that facebook it could be the perfect alternative to replace facebook also could please give tutorials of how to use this amazing social mediaI think you have a winner of a product here.

2. 😳🧐This didn't work on MALDIVES I tried many times but I cannot enter my phone number correctly every time it says enter phone number intanationaly Even when I type it with country code same happenedClean and visually appealing, runs efficiently.

3. I have Yandex browser Installed on my device, so I can sign in via browser, no need to use default webview.

4. Wish there was a feature to translate people's comments from Russian into English.

5. They asked me to rate it again so edit: STILL AWESOME 👌Can't sign in in Ukraine.

6. Personally, I like the anime, science and literature groups there and am learning Russian.

7. Despite having had my first previous account "hacked", even without the password being compromised.

8. Hoid app, good groups, people are polite and there is something for everyone.

9. I dont get banned 2 seconds after a meme they dont like.

10. Make an option to use proxy inside of app or just give as sign-in link.

11. Feel much less constraints compared to FB.

Steps to Troubleshoot & Fix Kontakt Issues

1. Fix Kontakt Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kontakt: Restarting the app will resolve most errors.
  2. Update the Kontakt App. Here is how:
    1. On Android goto PlayStore » Search for "Kontakt" » Open Kontakt: VKontakte, VK, ВК app » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kontakt » click "UPDATE".
  3. Clear Kontakt: VKontakte, VK, ВК app app cache: Clearing cached data will force your app to retrieve the latest data directly from Kontakt servers.
    1. On Android, goto Settings » Apps » Select "Kontakt: VKontakte, VK, ВК app" » click Storage » click "Clear Cache".
  4. Check Kontakt app permissions. If any of these permissions required to use your device's features are disenabled, Kontakt might not work.
  5. Uninstall and reinstall Kontakt. If nothing else has worked, completely uninstall Kontakt then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kontakt not working


2. Fix Kontakt Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kontakt be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kontakt not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kontakt may not be able to connect to the Internet when running in the background.

Reported Issues