Contact DjVu Reader & Viewer Customer Service

Why should I report an Issue with DjVu Reader & Viewer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Android Tools (ru) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. EDIT in response to the comment by the app creator: the claim that "Advertising appears only when you open and close a document" is simply not true, the ad is always there at the bottom of the screen and often it is animated, which makes it impossible to focus on what you read.The developers of this app are apparently unfamiliar with the concept of reading.

2. If it could show page number of large files, it will be perfect.Please don't install One this I have to tell is, this app will view .DjVu files but every time when u want to open a file it will play an ad also after closing a file.

3. Second this is the ads are pornographic 🚫what is this yar if u open in public will get insulted with the sound and ad.One year later, still:Great app for reading djvu files from mobile, files easily downloadable from dropbox or gdrive.

4. Wish I could rate 0 star.Why do you need access to all files on the phone?"buy premium to get premium features" (which are the most basic stuff like bookmarks) prompt right as you start, a "get premium" item in the main program menu, etc.

5. Greed over everything, right? And dear creators, feel free to keep your arrogant, greedy reply to yourself, there are loads of other free apps available without ads, or much less intrusive ads.

6. Ads are so distractive that it is impossible to focus on reading and the page reloads and jumps back to the first page every few minutes.

7. Cannot open the first djvu file I tried to open.

8. Congratulations to the developers!As soon as I opened the app, I got an intrusive commercial in the form of a loud video that could not be stopped.Good app but ads almost make it useless if you don't pay the (small) fee.

9. In order to read, one would expect not to be constantly interrupted by intrusive ads.

10. Get some other software to read your djvus.This app is a fast loader.

11. Still I would recommend it for djvu readers.

1. Fix DjVu Reader & Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DjVu Reader & Viewer: Restarting the app will resolve most errors.
2. Update the DjVu Reader & Viewer App. Here is how:
   1. On Android goto PlayStore » Search for "DjVu Reader & Viewer" » Open DjVu Reader & Viewer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DjVu Reader & Viewer » click "UPDATE".
3. Clear DjVu Reader & Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from DjVu Reader & Viewer servers.
   1. On Android, goto Settings » Apps » Select "DjVu Reader & Viewer" » click Storage » click "Clear Cache".
4. Check DjVu Reader & Viewer app permissions. If any of these permissions required to use your device's features are disenabled, DjVu Reader & Viewer might not work.
5. Uninstall and reinstall DjVu Reader & Viewer. If nothing else has worked, completely uninstall DjVu Reader & Viewer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DjVu Reader & Viewer not working

2. Fix DjVu Reader & Viewer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DjVu Reader & Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DjVu Reader & Viewer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DjVu Reader & Viewer may not be able to connect to the Internet when running in the background.