Contact E.ON Myline Customer Service

Why should I report an Issue with E.ON Myline?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of E.ON GROUP to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Apart the fact that with every update you are requested to change password, when you finaly manage to do it as it doesn't work properly, you are asked to key in all your consumption details again.

2. On each screen I need to wait at least 3-4 secons to load and for the first load it takes 7-8 seconds even though I use a S20+ and the network speed is very good.After the last update, a very bad user experience, every time i had to put the password in the app and is not working at all.

3. Disgusting!! I gived 1 star becasue I can't do less.it forces me to change the password and the current password doesn't work anymore, so I cannot change anything.

4. And guess what? Still doesn't work, 'consumption details not recognised' when I've been using the same details before the update.Its a great app and easy to use but currently is out of function.

5. Do you have any ideea when will be ready to use?Absolutely terrible app!! You can never log in unless you reset your password EVERY TIME you need to access your Account, which is very frustrating.

6. When you reset your password to access the app you can't access most of your account information either so tbh the app is completely pointless and a waste of your time.

7. on the wesite the link for resetting the password doesn't work either.

8. Don't bother downloading it.Horrible app! After 9 months of useing it, every time you try to do something on the app it will either loading forever, or it shows you an error message that the function is not available.

9. Uninstalling and reinstalling the app doesn't help in the slightest and this is the only advice customer service can give you.

10. Now it even doesn't recognize the account existing email.

11. Also, when you try to register and enter your phone number, the app keep saying is not entered or it doesn't have all the digitals, when it actually have.

1. Fix E.ON Myline Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart E.ON Myline: Restarting the app will resolve most errors.
2. Update the E.ON Myline App. Here is how:
   1. On Android goto PlayStore » Search for "E.ON Myline" » Open E.ON Myline » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for E.ON Myline » click "UPDATE".
3. Clear E.ON Myline app cache: Clearing cached data will force your app to retrieve the latest data directly from E.ON Myline servers.
   1. On Android, goto Settings » Apps » Select "E.ON Myline" » click Storage » click "Clear Cache".
4. Check E.ON Myline app permissions. If any of these permissions required to use your device's features are disenabled, E.ON Myline might not work.
5. Uninstall and reinstall E.ON Myline. If nothing else has worked, completely uninstall E.ON Myline then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing E.ON Myline not working

2. Fix E.ON Myline Server issues & Internet Connection

1. Check network connection: An unstable Internet will make E.ON Myline be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to E.ON Myline not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, E.ON Myline may not be able to connect to the Internet when running in the background.