Contact Portrait Mode Editor Customer Service

Why should I report an Issue with Portrait Mode Editor : Phocus?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ray Informatics - Photography and Art Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. How is this app meant to be used I'm very confused?I'm giving this app a huge 1 star!!! 1st, get rid of the annoying question if I like the app, one time is all you need to ask people not infinite, 2nd, what's up with this extra payment for use of other freaking features??? And last but not least, why the hell can't I save my bloody photo??? I didn't pay $4 and some change to get bent over backwards, God sees all and if you're doing wrong, well karma will come back and haunt you guys.

2. NOTHING.Worts paid app ever !!! After paying it still pops windows to unlock functions and subscribe and pay more money !!! On Galaxy Note 9 very slow, unintuitive, poor basic functionality, for the nice effects they showing you you need to subscribe and pay more money.

3. ALSO, I was unaware that if you want to access any other mode other than a basic camera mode, you have to pay $2.99/month or $17.99/year subscription! I don't recall reading about extra costs after purchasing.

4. The Google play user account remains the same.Payed for the first exposure to the app, then learned that additional money is requested to use many features.

5. I am considering the first purchase sunk cost, because of the underwhelming effects.

6. Avoid !!!2.99 purchase, only to find additional monthly subscription is required.

7. Opened app after a long time, and after reformatting phone and re-downloading app, and it's showing me the subscription page again.

8. looked promising, but was ultimately too good to be true.Had bought lifetime subscription on March 12, 2020.

9. I mainly wanted to use it for the mono stage light effect but the quality of the effect was quite poor even with a decent camera.

10. This app looked promising without having to purchase the iPhone.

11. Sorry guys, but this is okay for a beta version, not for a paid app.So how does this even work?? You go on the app and you can't do anything.

1. Fix Portrait Mode Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Portrait Mode Editor: Restarting the app will resolve most errors.
2. Update the Portrait Mode Editor App. Here is how:
   1. On Android goto PlayStore » Search for "Portrait Mode Editor" » Open Portrait Mode Editor : Phocus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Portrait Mode Editor » click "UPDATE".
3. Clear Portrait Mode Editor : Phocus app cache: Clearing cached data will force your app to retrieve the latest data directly from Portrait Mode Editor servers.
   1. On Android, goto Settings » Apps » Select "Portrait Mode Editor : Phocus" » click Storage » click "Clear Cache".
4. Check Portrait Mode Editor app permissions. If any of these permissions required to use your device's features are disenabled, Portrait Mode Editor might not work.
5. Uninstall and reinstall Portrait Mode Editor. If nothing else has worked, completely uninstall Portrait Mode Editor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Portrait Mode Editor not working

2. Fix Portrait Mode Editor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Portrait Mode Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Portrait Mode Editor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Portrait Mode Editor may not be able to connect to the Internet when running in the background.