Contact Duosat Control (Prodigy Nano) Customer Service

Why should I report an Issue with Duosat Control (Prodigy Nano)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Wigo Creative to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. - Control made ?? - It has all the functionality of a physical and normal remote control.

2. Make sure that both your android device and your STB device is connected to the same network.

1. Thanks for your job.It stay loading new channel every time I open the app I thinking this is a problemAwesome app !!!RubbishUm lixo... Usa o WIFI, sendo que daria pra conectar por IR.

2. Se não tiver o CR original não dá pra pegar o código de acesso.

3. I recommend to add option when viewing the epg, like program information.

4. More than this isn't necessary.

1. Fix Duosat Control (Prodigy Nano) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Duosat Control (Prodigy Nano): Restarting the app will resolve most errors.
2. Update the Duosat Control (Prodigy Nano) App. Here is how:
   1. On Android goto PlayStore » Search for "Duosat Control (Prodigy Nano)" » Open Duosat Control (Prodigy Nano) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Duosat Control (Prodigy Nano) » click "UPDATE".
3. Clear Duosat Control (Prodigy Nano) app cache: Clearing cached data will force your app to retrieve the latest data directly from Duosat Control (Prodigy Nano) servers.
   1. On Android, goto Settings » Apps » Select "Duosat Control (Prodigy Nano)" » click Storage » click "Clear Cache".
4. Check Duosat Control (Prodigy Nano) app permissions. If any of these permissions required to use your device's features are disenabled, Duosat Control (Prodigy Nano) might not work.
5. Uninstall and reinstall Duosat Control (Prodigy Nano). If nothing else has worked, completely uninstall Duosat Control (Prodigy Nano) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Duosat Control (Prodigy Nano) not working

2. Fix Duosat Control (Prodigy Nano) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Duosat Control (Prodigy Nano) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Duosat Control (Prodigy Nano) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Duosat Control (Prodigy Nano) may not be able to connect to the Internet when running in the background.