Published by Photo And Video Apps on Apr 23, 2024

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Why should I report an Issue with Video Crop?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Photo And Video Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Video Crop

1. If you want then minimize the video crop app it is running on background and cropping your video so you can do other work as well. -> Set the range of your video to cut that portion with crop applied.

2. Video Crop is for cropping your Videos in selected portion.

3. You can crop video by selecting the video view portion and also trim a video by selecting part of that video by using our Video Crop.

4. Video Crop is a tool for cropping the videos in a moments.

5. Video Crop gives the best HD quality to your video after cropping.

6. Video Crop takes little more time to crop your video because it crops the each frame of the video with HD clarity.

7. Note: Don’t put negative reviews before discussing the issue.

8. So, please contact us if you have any problem or suggestions.

9. Please contact us on: multimediaeditorapps@gmail.

Video Crop Customer Insights

1. Video Crop is one of the only apps that doesn't have the finish button so close to the edge of the screen that I can't click it, but it's pointless if it just crashes all the time.Absolute grabage experience , the video takes like forever to crop and sometimes the video stops and stutter and comepletely stops playing .

2. 🤔This app does exactly what I want it to do - fast, free and without a watermark! It's often the easiest step I make in video editing... however I would prefer if the "free-crop" option would be less rigid, and the duration of the videos to be correct when I save the video to my device, as it always saves as "0 seconds long" for some reasonGood.

3. For me this happens sometimes with apps, so at first i thought it was just my device but then i reopened it and tried to save my video over and over... annnnnd... it still didn`t work.

4. I'll keep using it as long as it works.Everytime I tried to finish after I'd cropped my video, Video Crop would just stop working.

5. Which makes it look totally normal and like there is nothing wrong with the app, but then when you go to save your video the app closes and you get a message saying "video crop has shut down".

6. Having ads that covers half the screen (and thus HALF of your site page) that the user CANNOT make 'go away' is insane when there's so many apps out there that do the same thing your's does that don't have this annoying problem.

7. Sorry, but I'm definitely deleting this app.At first when you get on the app, it lets you crop your video and everything.

8. Some of us are students under stress that need work done in a day we do not have time to deal with apps that don't work fix or delete it.Excellent app, i would give it 5 stars if there was an option to pay to remove adds.

9. Don't download it waste of your time and energy.Do not install this app it will just waste your time it always crashes after you work hard to crop it then you have to start over only for it to crash again.

10. One little thing for me, is that it doesn't crop in portrait mode to fit my screen despite trying both custom or set modes.

11. But otherwise its an excellent app, it only done one thing, which you guest it, it crops, but it allows you to define the area without the annoying presets.incessant ads, videos are glitchy as heII when saved.

Steps to Troubleshoot & Fix Video Crop Issues

1. Fix Video Crop Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Crop: Restarting the app will resolve most errors.
  2. Update the Video Crop App. Here is how:
    1. On Android goto PlayStore » Search for "Video Crop" » Open Video Crop » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Crop » click "UPDATE".
  3. Clear Video Crop app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Crop servers.
    1. On Android, goto Settings » Apps » Select "Video Crop" » click Storage » click "Clear Cache".
  4. Check Video Crop app permissions. If any of these permissions required to use your device's features are disenabled, Video Crop might not work.
  5. Uninstall and reinstall Video Crop. If nothing else has worked, completely uninstall Video Crop then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Crop not working


2. Fix Video Crop Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Crop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Crop not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Crop may not be able to connect to the Internet when running in the background.

Reported Issues