Contact Movie Maker Customer Service

Why should I report an Issue with Movie Maker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Photo And Video Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. there is so much potential with this app its a shame its ruined the way it is.The app lacks some options, u can't apply a filter at one clip, it freezes the phone, it takes so long to save the video and when done, it fails to open that videoSometimes crashes and doesn't allow editing unless we close the app and reopen it.Not even half a star .

2. My teacher has us make mini movies and this app does an amazing job at putting everything togetherIt doesn't have many things that you can do to your movies and you can't like put sounds over it as in like you can't talk over it or anything which really sucks for me.

3. Overall I didn't like this app because of the ads and the choice of music, also the video quality was not that good.This app is actually super cool.

4. I was really disappointed due to the ratings.the adds are ridiculous like i pressed create a movie i got 7 adverts 1 great 2 meh but seven? thats just not fun which 4 of them had adult content.

5. I would have liked to be able to speed up the transition rate more, and the fancy frames cover the sides and top/bottom of the pictures.

6. I'm not hating on this app just saying kind Master is a lot better.Sorry, but it has ads every time you click something.

7. Worthless! The good old days of real apps are gone.

8. Ads could also have been less frequent than EVERY time I press a button.Lots of ads making it hard to see what you are doing.

9. Wow! It does most of what I expected buuuuuttttt, is 4 the slowest it can run? Just tinkered with it after down load.

10. The only choice of music for me was the music off one of the apps that I have.

11. I would prefer kind master it's a lot easier to use and it has a lot more features.

1. Fix Movie Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Movie Maker: Restarting the app will resolve most errors.
2. Update the Movie Maker App. Here is how:
   1. On Android goto PlayStore » Search for "Movie Maker" » Open Movie Maker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Movie Maker » click "UPDATE".
3. Clear Movie Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Movie Maker servers.
   1. On Android, goto Settings » Apps » Select "Movie Maker" » click Storage » click "Clear Cache".
4. Check Movie Maker app permissions. If any of these permissions required to use your device's features are disenabled, Movie Maker might not work.
5. Uninstall and reinstall Movie Maker. If nothing else has worked, completely uninstall Movie Maker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Movie Maker not working

2. Fix Movie Maker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Movie Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Movie Maker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Movie Maker may not be able to connect to the Internet when running in the background.