Contact Video App Customer Service

Why should I report an Issue with Video App for VK?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of XJIOP to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Really wish they would add a filter to view videos by date.Don't work after last update, it's crash when want open photo or video even settingDoes not work on Chromecast with Google TV (tested on both android TV 10.0 and after updating to 12.0l shows 'video is not available' message when clicking on any video), it however works wonderfully on my Fire Stick 4K.

2. So many errors.Used to be really good app, but now full page ads all of a sudden means it has lost my support, they are intrusive and block usage until they finish, horribble worst kind of ads.When ever I update this app every time it's becoming very bad and it's not working like previous versions.

3. Can you add feature to search image albums? So i can rip app pics from a album at once? Kate for Mobile have this feature.Like photos and videos are not displayed.

4. It's a private album and even adding video to album created by app gives the same error.So many videos are not available.

5. Please add support for the Chromecast!!Only issue I have is I can't add videos to albums.

6. It takes too long time to buffer and load.Please add inbuilt translation feature.

7. Banner Ads are ok but video ads are consuming too much data.

8. Some movies stop after playing some minutes, they become unavailable.

9. Please give option to find pics also.

10. There is a pad lock and says access denied.

11. You can't find that much options to watch.

1. Fix Video App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video App: Restarting the app will resolve most errors.
2. Update the Video App App. Here is how:
   1. On Android goto PlayStore » Search for "Video App" » Open Video App for VK » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video App » click "UPDATE".
3. Clear Video App for VK app cache: Clearing cached data will force your app to retrieve the latest data directly from Video App servers.
   1. On Android, goto Settings » Apps » Select "Video App for VK" » click Storage » click "Clear Cache".
4. Check Video App app permissions. If any of these permissions required to use your device's features are disenabled, Video App might not work.
5. Uninstall and reinstall Video App. If nothing else has worked, completely uninstall Video App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video App not working

2. Fix Video App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video App may not be able to connect to the Internet when running in the background.