Published by Internet Speed Test, Etrality on Aug 19, 2024

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Why should I report an Issue with Speedcheck?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Internet Speed Test, Etrality to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Speedcheck Customer Insights

1. Using a 4G modem and connecting numerous devices via Wi-Fi is now very common, but these apps continue to use more data than they do compared to when on a direct 4G connection.It is very useful app and very helpful in knowing the'internet speed' so that we can view or download the videos as per our choice.

2. My older tablet broke and I got a new tablet that has Dual Band Wi-Fi and I'm actually getting faster speed test results then beforeThe ads are most frustrating, and that is being kind and gentle.However, if you purchase itfor a one time cost of $2.49 they all go away.

3. God bless you and for the"DEVELOPER".This Application via Google Playstore still needs programming done to it for it to operate correctly with the Wifi Finder to locate correctly the specific hotspots other than my own sitting right next to me when it indicates where are available places from the map through better updating...Not accurate & ads.

4. It is thebest app of its kind i have used.Fail! 9999ms ping, zero upload, zero download,I read privacies, gave all permissions requested.

5. I called your 1-855- phone number 5 times always busy, too difficult, I thought to send feedback, you wanted my email, and I said why get myself Spammed ... I'm going to undo permissions, and uninstall.

6. Up until now I've been using the Ookla speed test and this seems to be much more accurate and give me a better read out .

7. 3 day old brand new phone.Why does this app need to constantly run in the background, without any user intervention? And when I manually kill the app via the Android system settings, it re-starts again all by itself.

8. I will just have to see how it goes from here.Why do these app designers build in settings to distinguish between 4G and WiFi but assume that WiFi means you have unlimited data.

9. I don't want to wait through an ad timer to see why it's taking so long for every app in a crisisThe old version was simple and effective.

10. It shows the information to my internet network connection and that is all I want from the app.

11. Needed a barbones Speed Testing App, which it was once.

Steps to Troubleshoot & Fix Speedcheck Issues

1. Fix Speedcheck Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Speedcheck: Restarting the app will resolve most errors.
  2. Update the Speedcheck App. Here is how:
    1. On Android goto PlayStore » Search for "Speedcheck" » Open Speedcheck » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Speedcheck » click "UPDATE".
  3. Clear Speedcheck app cache: Clearing cached data will force your app to retrieve the latest data directly from Speedcheck servers.
    1. On Android, goto Settings » Apps » Select "Speedcheck" » click Storage » click "Clear Cache".
  4. Check Speedcheck app permissions. If any of these permissions required to use your device's features are disenabled, Speedcheck might not work.
  5. Uninstall and reinstall Speedcheck. If nothing else has worked, completely uninstall Speedcheck then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Speedcheck not working


2. Fix Speedcheck Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Speedcheck be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Speedcheck not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Speedcheck may not be able to connect to the Internet when running in the background.

Reported Issues