Published by PBS KIDS

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Why should I report an Issue with Cyberchase 3D Builder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PBS KIDS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Cyberchase 3D Builder

1. Throughout the game, Buzz and Delete provide audio support, and players can also tap the Help button for more assistance.

2. Introducing a 3D puzzle game starring Buzz and Delete from CYBERCHASE.

3. CYBERCHASE 3D Builder is designed for children ages 6-9, but it is truly a game for all ages!

4. The game also helps develop spatial reasoning skills and the ability to visualize and manipulate objects in 3-dimensional space.

5. Players will understand how 3-dimensional geometric shapes are made from simple 2-dimensional shapes (such as squares, triangles and rectangles).

6. CYBERCHASE, the Emmy Award®-winning math series for kids 8 to 11, shows kids that math is everywhere and everyone can be good at it.

7. AN AWESOME 3D GEOMETRY GAME FROM CYBERCHASE!

8. CYBERCHASE 3D Builder was produced by THIRTEEN in association with WNET and in partnership with PBS KIDS.

9. Bumbling bots Buzz and Delete accidentally zapped the houses in Botopolis totally flat.

10. Stack, re-stack and rotate shapes until they match your goal structure.

11. As levels increase, select which 2D shapes will make your goal structure.

Cyberchase 3D Builder Customer Insights

1. Unfortunately it is an outdated version and it messes up on the screen that I can't play it properly so until the update is made where can work on a Galaxy S10 plus phone for android I don't see any usage of downloading the game and I really want to play because I watched the show when I was a lot younger and I feel nostalgic for it.back/replay/forward are not correctly labeled.

2. Copying hand in level 1 doesn't cause anything to happen.

Steps to Troubleshoot & Fix Cyberchase 3D Builder Issues

1. Fix Cyberchase 3D Builder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cyberchase 3D Builder: Restarting the app will resolve most errors.
  2. Update the Cyberchase 3D Builder App. Here is how:
    1. On Android goto PlayStore » Search for "Cyberchase 3D Builder" » Open Cyberchase 3D Builder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cyberchase 3D Builder » click "UPDATE".
  3. Clear Cyberchase 3D Builder app cache: Clearing cached data will force your app to retrieve the latest data directly from Cyberchase 3D Builder servers.
    1. On Android, goto Settings » Apps » Select "Cyberchase 3D Builder" » click Storage » click "Clear Cache".
  4. Check Cyberchase 3D Builder app permissions. If any of these permissions required to use your device's features are disenabled, Cyberchase 3D Builder might not work.
  5. Uninstall and reinstall Cyberchase 3D Builder. If nothing else has worked, completely uninstall Cyberchase 3D Builder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cyberchase 3D Builder not working


2. Fix Cyberchase 3D Builder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cyberchase 3D Builder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cyberchase 3D Builder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cyberchase 3D Builder may not be able to connect to the Internet when running in the background.

Reported Issues