Contact CyberChase Shape Quest! Customer Service

Why should I report an Issue with CyberChase Shape Quest!?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PBS KIDS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Targeting kids ages 6 to 9, Cyberchase Shape Quest is designed to extend the series’ mathematics curriculum, helping kids build skills such as shape vocabulary, visualization, spatial reasoning and geometric modeling.

2. Shape Quest challenges kids ages 6-9 to use geometry and spatial reasoning to hone their problem solving skills. - NOTICE: Only works with tablet devices that feature rear-facing cameras.

3. Cyberchase Shape Quest is part of PBS KIDS’ ongoing commitment to helping kids build the skills they need to succeed in school and in life.

4. From PBS KIDS and Cyberchase comes Shape Quest, a captivating app combining games, puzzles and 3D augmented reality!

5. Department of Education through the Ready To Learn Initiative, a program that supports the development of innovative educational television and digital media targeted at preschool and early elementary school children and their families.

6. PBS KIDS, the number one educational media brand for kids, offers all children the opportunity to explore new ideas and new worlds through television and digital media, as well as community-based programs.

7. Travel through 30 levels in 5 different environments and apply spatial memory, visualization and modeling skills, while investigating, predicting, putting together and taking apart two- and three-dimensional shapes.

8. Across all media platforms, PBS KIDS is committed to creating a safe and secure environment for children and families and being transparent about what information is collected from users.

9. Help your animal friends return to their homes in this augmented reality (“AR”) game, which uses a tablet’s camera to combine the real world with 3D digital content.

10. Play with 5 different animals in their Botopolis habitats through a total of 25 levels, while you practice spatial reasoning.

11. Cyberchase, the Emmy Award®-winning math series on PBS KIDS, shows kids that math is everywhere and everyone can be good at it.

1. Fix CyberChase Shape Quest! Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CyberChase Shape Quest!: Restarting the app will resolve most errors.
2. Update the CyberChase Shape Quest! App. Here is how:
   1. On Android goto PlayStore » Search for "CyberChase Shape Quest!" » Open CyberChase Shape Quest! » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CyberChase Shape Quest! » click "UPDATE".
3. Clear CyberChase Shape Quest! app cache: Clearing cached data will force your app to retrieve the latest data directly from CyberChase Shape Quest! servers.
   1. On Android, goto Settings » Apps » Select "CyberChase Shape Quest!" » click Storage » click "Clear Cache".
4. Check CyberChase Shape Quest! app permissions. If any of these permissions required to use your device's features are disenabled, CyberChase Shape Quest! might not work.
5. Uninstall and reinstall CyberChase Shape Quest!. If nothing else has worked, completely uninstall CyberChase Shape Quest! then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CyberChase Shape Quest! not working

2. Fix CyberChase Shape Quest! Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CyberChase Shape Quest! be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CyberChase Shape Quest! not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CyberChase Shape Quest! may not be able to connect to the Internet when running in the background.