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Steps to Troubleshoot & Fix CyberChase Shape Quest! Issues
1. Fix CyberChase Shape Quest! Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart CyberChase Shape Quest!: Restarting the app will resolve most errors.
Update the CyberChase Shape Quest! App. Here is how:
On Android goto PlayStore » Search for "CyberChase Shape Quest!" » Open CyberChase Shape Quest! » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for CyberChase Shape Quest! » click "UPDATE".
Clear CyberChase Shape Quest! app cache: Clearing cached data will force your app to retrieve the latest data directly from CyberChase Shape Quest! servers.
Check CyberChase Shape Quest! app permissions. If any of these permissions required to use your device's features are disenabled, CyberChase Shape Quest! might not work.
Uninstall and reinstall CyberChase Shape Quest!. If nothing else has worked, completely uninstall CyberChase Shape Quest! then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing CyberChase Shape Quest! not working
2. Fix CyberChase Shape Quest! Server issues & Internet Connection
Check network connection: An unstable Internet will make CyberChase Shape Quest! be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to CyberChase Shape Quest! not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, CyberChase Shape Quest! may not be able to connect to the Internet when running in the background.
Reported Issues
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